 Negotiating with and influencing client contract specialist to deliver positive business outcomes Utilizing SAP, MS Access and Excel to capture and analyse data, ensuring accurate reporting Maintenance of operation, Sub-Contractor, Finance and management reporting to deliver high integrity business intelligence reporting Contract performance, variance analysis, account reconciliation, spend analysis, budget & forecast, scheduling and creation of consolidated reports Undertaking detailed complex research, testing and analysis to create new reporting tools Extensive use of Excel in report and data analysis to manage workflows and performance Managing enterprise reporting and development of BI analytics for business against KPI's Identifying business initiatives, developing business cases and delivering implementation Collaborating with key stakeholders to capture business strategy and needs for reporting Analysing work orders data and enabling SAP to capture and report on critical data Producing portfolio data reports to demonstrate integrity/accuracy of reports Creating a best practice solution/procedure that meets the needs of KPI’s with the SLA Sourcing and integrating complex data and undertaking complex high level analysis Managing data warehouse modelling, design and ETL development against SLAACHIEVEMENTS Developed an expertise in MAXIMO, SAP, Australian industry and culture/commerce Successfully developed and implemented a real time data reporting tool for Sydney Ferries Implemented contract efficiencies across all MAXIMO platforms, saving Transfield $500K Developed outstanding stakeholder relationships, receiving high praise for my outcomes Significantly improved KPI reporting for clients through continuous improvement strategy Delivered work order reporting, resulting in significant reduction in outstanding orders Significantly reduced the time taken to generate MAXIMO reports through automation

 Reviewing complex financial reports and enhancing or reformatting for better performance Researching, analysing and evaluating mortgage reports, providing data accuracy/integrity Implementing an individual report procedural system to ensure prompt delivery of reports Developing collaborative relationships and networking with primary US client stakeholders Developing effective control and concepts to ensure data reporting accuracy and integrity Manipulating/extracting data sets using SQL queries, Business Object and Crystal reports Working within strict budget restrictions and timescales to deliver critical impact reports Developing complex detailed reports, including facts, highlights, trends and implications Enhancing report tools and applications by generating specifications for report analysis Managing, motivating, guiding, coaching and developing a team of 5 Business Analysts Researching and preparing reports on findings to improve report distribution network Transitioning the mortgage reporting process into an automated business process Identifying errors or problems, and collaboratively delivering acceptable solutionsACHIEVEMENTS Took on the more complex reports for detailed analysis, creating added value for the client Designed and developed a robust system to capture, analyse and report on volume data Developed documentation for each of the 110 reports, explaining the logic behind them Took control over proposed changes and business initiatives to ensure 100% efficiency Created a staff scheduling and control tool to identify/allocate due reports efficiently Exceeded strict SLA targets of 90% data reporting accuracy within defined timescales Received excellent client feedback, resulting in an extra 100 reports for the team Developed an expertise in mortgage industry reporting, finances and commerce Utilised my IT proficiency to improve background coding of reporting system

Working within a team of Analysts, I undertook complex research, data analysis and data mining of global market research questionnaires. Working to a predefined client wish list, I ensured that all data was cleaned, checked, processed and summarised in bespoke reporting formats that met the needs of the contract. RESPONSIBILITIES Creating detailed project schedules, plans and strategies in collaboration with project team Extensive data manipulation, tabulation, cleaning and conversion using scripts in Quantum Utilising available technology, such as Excel, Word, SPSS, Scripts and ASCII, to format data Delivery of cleaned market research data package, with summary report on data content Collaborating with multiple departments and data sources to ensure correct data content  Liaising with the Project Manager, providing valuable input into the contract outcome Using initiative to identify process, data gathering, analysis or project improvements Supervising a team of Data Analysts, ensuring high quality of processed dataACHIEVEMENTS Wrote several programs to identify and eliminate bad data, speeding up processing times Contributed multiple improvement suggestions to improve market research data quality Developed macros to minimise manual data manipulation, saving many man hours Provided leadership, direction and motivation to a team of Data Analysts Utilised Excel and SPSS to automate data mining and cleaning processes

Assigned to Cisco Systems Inc USA, I provided continuous improvement for the company’s enterprise business intelligence framework in the form of analytical tools and improved reporting.RESPONSIBILITIES Providing direct end user support for daily use of business intelligence reporting platform Analysing and consolidating data across the business, making effective planning decisions Creating business intelligence reporting packages via dashboards and presentations Analysing and translating Cisco business requirements into technical specifications Contributing to project planning sessions to analyse client business requirements Documented procedures and processed of all intelligence applications

Working within business intelligence, I was a member of a highly motivated team dedicated to providing support and continuous improvement for the business across all divisions. This included extensive analysis of business initiatives, particularly concerning reporting issues, researching solutions and project managing improved reporting processes. I successfully utilised my IT technical expertise to develop complex reporting using SQL stored procedures to meet and exceed the needs of the business, which resulted in a significant improvement in the management team’s capability to use existing data for strategic business decisions.