• Provide support, analysis, troubleshooting, debugging, configurations, implementations, and best practices to enterprise customer for Azure Networking products including:Azure VNETsLoad balancersVPN GatewaysApplication Gateways and Web Application FirewallsAzure Front Door and Content Delivery Networks (CDN)Express Route circuitsAzure FirewallsAzure NVAs (Network Virtual Appliances)NAT GatewaysAzure DNS, private resolvers, and forwardersAzure Private Link Services and Private EndpointsNetwork watcher, Bastion, and peering services • Debug and analyze implementations across various Azure Networking resources like Azure Virtual Network (VNET), IP addressing scheme, DDoS protection, Subnets, Address Spaces, BGP routes, DNS settings, DHCP address and User Defined Routes.• Establish virtual network connectivity between VNETs in same or different area by creating Azure VNET-to-VNET connection objects, Site-to-Site connections and VNET peering as well as ExR and VWAN Hub.• Troubleshooted throughput, latency and packet drop issues to/from various resources in Azure.• Provide monitoring and alerting by using Azure Network Watcher and Log Analytics tools.• Use Netmon, Brooklyn, Netsh, Iperf, Wireshark tools to inspect, test and improve network connectivity and performance.• Collaborated with multiple teams within Azure to resolve complex issues on:Azure VMs and Virtual Machine Scale Sets (VMSS)SQL Databases, Gateways, and PaaS offeringsContainer services (Container Apps, instances, registries)Azure Kubernetes Services (AKS clusters)Azure Monitoring (Log Analytics workspaces, metrics, monitoring agent)Azure KeyVaults Services (Certificates, keys, networking)

• Providing tier 1 through tier 3 network and IT Infrastructure Support for on-premise and hybrid cloud environments, including disaster recovery, monitoring network performance on daily basis.• Perform remote monitoring and configuration of multi-vendor solutions for the Amazon Pharmacy Fulfillment Center comprising of Cisco Network (C9500, C9300 & Cisco ASA) & Juniper Mist Access Points.• Providing technical assistance for network design, implementation, and integration of network designs.• Troubleshooting network issues and rectifying network hardware faults, installing, and maintaining the network monitoring (Check_mk), analysis and reporting tools.

• Maintain, configure and troubleshoot devices and applications in multi-vendor environments consisting of Juniper, Cisco, Palo Alto Networks, Aruba/HPE, Meraki manufactured routers, switches, firewalls, access points, and Virtual Private Network (VPN) solutions.• Perform remote monitoring of multi-vendor solutions comprising of Juniper Networks (MX, EX, SRX, QFX), Cisco (Catalyst, Nexus, ASA, ASR, Meraki), HPE Aruba Wireless devices.• Create, verify, execute and support Method of Procedure documents for executing network changes including but not limited to Access Control List (ACL) tweaks, Device OS update, archiving configuration backup, Routing and Switching changes.• Provide technical expertise with troubleshooting on-going network and systems related issues while being on rotating on-call duty to manage customer support request and escalation.• Aggregate data from network faults using monitoring tools (e.g. SolarWinds, ThousandEyes) for local and wide area environments and launch investigations to troubleshoot ISP links, Inter Data Center Routing, existing Load balancing configuration while working with remote smart hands to work and resolve problems pertaining to Physical Layer of the Networking stack.

• Troubleshooting and working network related outages that are caused on optical or HFC network of devices such as ALU, Cisco, Juniper, Fujitsu.• Monitor network and other infrastructure traffic and performance while maintaining a high level of customer satisfaction by providing services fully compliant with the Service Level Agreements (SLA) and minimizing impact on customer service.• Performs triage and remote restore functionality in a Network Operations Center environment to minimize customer-impacting outages and service degradation.• Familiar with different transport platforms both in command line and GUIs.• Configuring various DWDM networks, investigating networks with various Type-2 providers. • Troubleshooting various network protocols such as OSPF, BGP, MPLS, IS-IS to resolve network connectivity.• Analyzes and/or assists with the analysis of equipment data, traffic data and surveillance data to predict and repair network faults.

• Taught all the bachelor level mathematics to the students.• Solved all the queries of the students, as well as helped them to understand the problems in simple and lucid language.

• Worked on Blackboard course management system to update student’s assignments, grades as well as all the academic records.• Arranged classes, graded assignment , exams and also took the final presentations of students on behalf of the professor. In addition to this also helped students by solving all their doubts, took labs sessions, taught operating systems design to students• Teaching Assistant under Dr. Ching Cheng Lee for graduate level Operating Systems Design class.

• Worked mainly into the textbook department of the Pioneer bookstore.Initiated customer contact to resolve order issues and respond to customer order specific inquiries regarding order and art information.• Pulled books and merchandise and prepared same for customer pick-up or shipment using SKU and ISBN number.Responded to customers inquiring about status and order tracking.

• Configure, maintain and troubleshoot network infrastructure such as routers, switches, firewall systems and VPN.• Quickly resolve all IP network issues to reduce waste and downtime while also ensuring client Service Level Agreements.• Troubleshot various layer 2/3 technologies including TCP/IP, DHCP, Ethernet, VLANs, & VTP.• Monitored, troubleshot and resolved routing, inter connectivity & hardware issues as necessary.• Stabilized, expanded and protected client network and PC environment. Built new file servers and web servers to maximize web hosting, terminal server, access controls and domain control performance.• Created vPC domain, designed single sided vPC, designed double sided vPC, designed vPC peer-keepalive, vPC peer- link, vPC member port also configured single and dual home Fex.• Performed various upgrades on Cisco 2960 switches and on Nexus Switches.• Configure Secure Socket Layers(SSL) for data encryption and installed it on the web server to secure the environment.•Configured L2 and L3 VLan along with Nexus switches of 3k and 5k. Gained knowledge of nexus 7k.