Developed and executed sales strategies to achieve targets and maximize revenue.Conducted market analysis to identify trends and opportunities in the ticketing industry.Cultivated relationships with key clients, partners, and stakeholders.Designed tailored sales strategies for the ticketing market.Led and mentored the sales team to enhance overall performance.Oversaw the sales pipeline and ensured effective lead generation.Established strategic partnerships with event organizers and venues.Monitored sales metrics and provided regular reports to senior management.

Developed and implemented sales strategies for the app’s Gujarati language features.Led and managed a team of language creators, ensuring high-quality content.Identified and engaged potential clients and creators to expand Gujarati content.Reviewed and provided feedback to maintain content quality and relevance.Conducted research on user needs within the Gujarati community.Established partnerships with local businesses to promote the app effectively.Monitored sales performance and reported progress to senior management.Collaborated with marketing to create promotional campaigns and gather user feedback.

Developed and implemented marketing strategies to promote the app effectively.Collaborated on creating engaging promotional content to highlight app features.Targeted key demographics to drive downloads and increase user participation.Monitored campaign performance metrics and optimized strategies based on data.Worked with influencers and creators to enhance campaign reach and engagement.Managed campaign budgets and prepared reports on performance and insights for management

Provided prompt support to customers, resolving inquiries and issues efficiently.Gathered and documented customer feedback to inform service improvements.Troubleshot and resolved queries related to orders and payments.Maintained in-depth knowledge of offerings to assist customers effectively.Communicated clearly and empathetically with customers to enhance their experience.Escalated complex issues to appropriate departments for timely resolution.Met or exceeded KPIs for customer satisfaction consistently.Collaborated with team members to enhance overall service delivery.

Responsible for accurate data entry into computer systems and databases.Organized and maintained both physical and electronic files.Assisted with administrative tasks such as filing, photocopying, and scanning.Provided front-line support, addressing inquiries and directing them as needed.Maintained accurate records of transactions and activities.Aided in scheduling appointments and meetings for staff members.Drafted and sent internal and external correspondence.Prepared simple reports and summaries based on collected data.Troubleshot and resolved queries received to Gujarat's RTO.