Working on building reliable and efficient engineering platform. World class Site Reliability Engineering & best in class DevOps.

-- Strategy, Design, Implement,Execute, support DevOps & Customer reliability Engineering team to run business IT & operations for all BYJU's brands including Akash Digital, Byju's tuition classes, White Hat Junior etc.)-- Operationalize reliability engineering model to support all critical platforms and back end services.-- Developing products & tools for in-house operations and engineering teams.-- Building and expanding SRE culture for the organization.

Ensuring Lowes.com is up & running 24x7, 365 days as expected without any impact on our customer journey-- 80% reduction in Mean Time to recovery by introducing Google SRE best practices.)-- Best in class DevOps process meeting customer demand with an increase in number of deployments from once a week to 100+ via automation.)-- Developing products & tools for in-house operations and for engineering enablement (Zero touch deployments)-- Building and expanding SRE culture for… Show more Ensuring Lowes.com is up & running 24x7, 365 days as expected without any impact on our customer journey-- 80% reduction in Mean Time to recovery by introducing Google SRE best practices.)-- Best in class DevOps process meeting customer demand with an increase in number of deployments from once a week to 100+ via automation.)-- Developing products & tools for in-house operations and for engineering enablement (Zero touch deployments)-- Building and expanding SRE culture for the organization. Show less

Managing world's 70B+ travel platform and delivering one of the finest travel services is not an easy task, my role is to make operation efficient and site reliable. -- Increased availability from ~ 97% to > 99% by improving Time to detect, Know and resolve. -- Decrease major incidents by ~10% through immediate identification and supporting investigation -- Improved operational efficiency by ~25% through introducing DevOps practices. -- Developing products & tools for in… Show more Managing world's 70B+ travel platform and delivering one of the finest travel services is not an easy task, my role is to make operation efficient and site reliable. -- Increased availability from ~ 97% to > 99% by improving Time to detect, Know and resolve. -- Decrease major incidents by ~10% through immediate identification and supporting investigation -- Improved operational efficiency by ~25% through introducing DevOps practices. -- Developing products & tools for in house operations and engineering teams. -- Driving proof of concepts & technology evaluations to accelerate the on-boarding of new technologies and solutions Show less

Transforming & simplifying IT and business operation by leveraging AI and Cloud is the goal, my role was to manage MTaaS platform and provide AIOps services to clients across globe. -- Saved 35% of licensing cost by transforming MTaaS to "pay-as-you-go" model. -- Improved team efficiency by 65% through automation, self-service and using LeanIT & DevOps principles -- Improved availability from 96% to 99% availability tools platform. -- Supported niche tools and technology… Show more Transforming & simplifying IT and business operation by leveraging AI and Cloud is the goal, my role was to manage MTaaS platform and provide AIOps services to clients across globe. -- Saved 35% of licensing cost by transforming MTaaS to "pay-as-you-go" model. -- Improved team efficiency by 65% through automation, self-service and using LeanIT & DevOps principles -- Improved availability from 96% to 99% availability tools platform. -- Supported niche tools and technology for over 40 customers from different industries to improve their IT and Business operations. -- Architect end-to-end IT operation technology solutions for global customers -- Conducted HCL wide training and mentoring program (Tools & Technology Leads) Show less

Adobe has innovation at it's core and changing the world through it's digital transformation experience products, my role was to make sure we carry the innovation in the area of ITSM service operation and make IT operations efficient -- Improved efficiency by ~35% though automating on-boarding monitoring process of critical services -- Lead cloud migration strategy for Implementation of ITSM monitoring & event management -- Architect Adobe India Network Operation Center from… Show more Adobe has innovation at it's core and changing the world through it's digital transformation experience products, my role was to make sure we carry the innovation in the area of ITSM service operation and make IT operations efficient -- Improved efficiency by ~35% though automating on-boarding monitoring process of critical services -- Lead cloud migration strategy for Implementation of ITSM monitoring & event management -- Architect Adobe India Network Operation Center from resourcing to streamlining operations -- Architect Application performance management solution for https://www.adobe.com -- Implemented Ops-in-a-Box ITSM strategy for Adobe IT Show less

Working on implementing the ITSM/ITIL Event Management strategy for Adobe.Solution Designing, Implementing the BMC and HP technologies for Event Management and Monitoring.Working on APM solution, Automantion etc.

** Requirement gathering for different monitoring requirements across the globe Adobe.** Providing monitoring Dashboards to different level of customers - technical and Business level.** Implementation of any new IT infra monitoring structure (specifically for event management process).** Implementation, configuration and support for any new monitoring requirement.** Providing the Operator level training to NOC for understanding the correlation and Escalation Process.

Wipro is India's one of the largest IT software and service provider, my role there was to provide consulting and implementing tools & technologies in the field of Enterprise management solutions -- Single point of contact/expert for application performance management solution across the organisation -- Implemented ITIL solutions for monitoring and management of IT infra and applications -- Consultant for Service Management tools and technologies -- Consulting and implementation… Show more Wipro is India's one of the largest IT software and service provider, my role there was to provide consulting and implementing tools & technologies in the field of Enterprise management solutions -- Single point of contact/expert for application performance management solution across the organisation -- Implemented ITIL solutions for monitoring and management of IT infra and applications -- Consultant for Service Management tools and technologies -- Consulting and implementation of multiple system integration projects for fortune 500 companies across the globe Show less

Working as a Technical Consultant in the RIMC (Remote Infrastructure Management Center)

Worked as a system administrator.Managing IT network and servers.

Responsible for hiring IT professionals for our Different IT clients.