Damanpreet Chauhan Email & Phone Number

Toronto, Ontario, Canada

Brampton, Ontario, Canada

Worked with different Compugen clients on various IT projects. Supported their network infrastructure, deployments, break-fix etc.

Montreal, Quebec, Canada

Led a team of 4 technicians and 2 programmers, providing guidance and mentorship. Managed helpdesk operations in Odoo, network maintenance, remote technical support, server backups, designed Arduino PCBs for company projects. Implemented procedures to optimize operations, collaborated with cross-functional teams, and conducted performance evaluations.Developed and executed project plans, managed budgets, and served as a technical advisor to the CEO. Stayed updated on emerging technologies, and contributed to business development efforts, including client meetings and installations of arcade game products worldwide.

Montreal, Quebec, Canada

As part of the indie video gaming studio, I resolved helpdesk tickets in Odoo, performed regular software and hardware PC, gaming machine upgrades, and managed new employee onboarding, including Active Directory account creation.In addition, I handled AV, robotics equipment and computer preparations for company's game product orders. Also, I was responsible for managing the studio's local server and network. I also provided after-sales training for clients, both on-site and remotely.My role also involved overseeing day-to-day technical operations, including hardware production and deployment, as well as assisting with Arduino software and programming tasks.

Vaughan, Ontario, Canada

Installed new arcade games and conducted routine system upgrades. Proficiently repaired broken arcade gaming machines, including chip-board level repairs, and executed wiring repairs for gaming machines and attraction equipment.Conducted gaming machine inspections, maintaining detailed inspection logs, and prepared summary reports of machine conditions with recommended actions. Replaced malfunctioning components with new or refurbished parts to ensure optimal performance.Handled customer requests and complaints promptly to enhance service quality. Additionally, I effectively maintained electronic and mechanical equipment, reducing errors and enhancing game functionality.

Greater Toronto Area, Canada

I ensured the safety and security of personnel, assets, and property by implementing robust security protocols, including surveillance systems and access control procedures. I also led and managed a security team, providing guidance, training, and supervision to ensure strict adherence to building security procedures.In the event of security incidents, I promptly responded, conducted thorough investigations, and prepared accurate incident reports. Additionally, I implemented proactive measures to identify and mitigate potential security risks, contributing to a safer and more secure environment.