Chau Le Email & Phone Number

Fountain Valley, California, United States

- Delivers World Class face-to-face service to Members requesting account assistance. Provides consultative services to Members regarding credit union products and services by assessing the Member's needs, concerns and gaining agreement- Performs various file maintenance including processing requests for a change of address, check orders, and ordering ATM cards, researching on accounts, identifying and correcting Member account problems- Processes new memberships, additional share accounts, savings services, consumer loan requests and general consumer loan fundings as requested by Members- Exhibits a One Team spirit and take initiative to support the Branch by joining the Fun Committee to create posters, cards, and event decorations. Manages inventory, organizes and orders supplies

Fountain Valley, California, United States

- Evaluate and research Memberships in order to remain accurate when processing teller transactions while adhering to the A.C.C.U.R.A.T.E model and demonstrating S.E.R.V.E values- Perform file maintenance to assist Service teammembers during peak times including: address/vestingchanges, check orders, ATM card orders, open additional shares/CD/savings, DMV title requests, accountresearch requests, etc.)- Have working knowledge of the CU’s savings, checking, e-services, school employee products, credit cards, and consumer loan products.

United States

- Created a seamless play-to-earn space that provides a multi-chain wallet for all crypto currency and gaming needs and assets- Effectively planned out the design for the group and client- Conducted competitive analysis, user flows, and wireframes for the app’s NFT Trading Route- Successfully provided design recommendations to set users up with accessible and seamless UX/UI and created high fidelity screens

Los Angeles Metropolitan Area

- Designed a story package of 14 pages for May 2020 issue- Designed monthly social media banners and house ads for website- Researched images for layouts - Contacted photographers and publishers for photo license

- Managed 5 social media platforms (Facebook, Instagram, Twitter, LinkedIn, Pinterest)- Wrote at least ten engagement social medial posts each week - Designed illustrations for special occasions of fall and winter- Increased organic Instagram followers from 500 to 600

California State University Fullerton

- Communicated with editors and photographers to determine the layout- Designed the page design throughout the print edition of the newspaper- Monitored the budget and planned design elements in coordination with the editors

California State University Fullerton

- Award-winning 20th anniversary edition by CA College Media Association- Designed three articles for the print edition of the magazine- Collaborated with a design team of five and different other team to determine the layout of the typeface and visual elements of the stories

Ui/Ux Design Career Track, Design

Activities and Societies: - Completed 4 portfolio projects, including a design sprint - Identified a customer problem to solve - Conducted.

Bachelor Of Arts In Communications, Advertising, 3.98

Activities and Societies: - Junior Designer - Tusk Magazine, CalState Fullerton - Layout Editor - The Daily Titan, CalState Fullerton.