Chauncy W. Email & Phone Number

Mobile Detailing

• Founded a mobile detailing company from scratch, overseeing all aspects of the operations and directing the employees to ensure delivery of superior services and efficient utilization of resources.
• Interface with customers, responding to their queries, assessing their needs and providing optimal solutions.
• Manage website, perform SEO, create content for different social media platforms including Instagram and Twitter.
• Monitor and manage online brand reputation across social media including Yelp, and liaise with customer to address any issue.
• Develop and execute marketing strategies, aimed at increasing customer outreach and promoting services, leading to an increase in company sales by 40% in 1 year.
• Analyze market trends and statistics to identify potential opportunities, introduce new services and drive sales growth.

• Processed external customer purchase orders and partner requests in a timely manner.
• Responded to customer emails and calls, handled inquiries and complaints, assessed their needs, and recommended them the products.

• Organized a streamlined process for timesheets and chemical usage charts.
• Managed vendor contracts and face to face meetings with new clients.
• Created a team building system that improved workmanship.

• Compiled high volume of production data, and prepared records and reports for child protection cases.
• Reviewed documents and materials, and monitored workload and process, to ensure accuracy and conformance to standards and specifications.

• Assisted to a special missions unit (B.E.A.R Base squadron)

Education record

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

I've completed 46 hours towards my business degree