Patrick Chau Email & Phone Number

Chicago, Il, Us

Downers Grove, Il, Us

o Initiated and established a comprehensive QA process for a development team previously without dedicated QA support, significantly improving product quality and testing protocols.o Implemented a structured QA framework for the newly developed ePod mobile application, ensuring thorough testing and validation before release.o Developed and maintained automated test suites for an e-commerce web-based application using WebdriverIO/Selenium Webdriver, ensuring comprehensive test coverage and enabling early detection of issues.o Assisted with the quality assurance efforts for the Univar Shop e-commerce website, leveraging Magento's extensive configurability to ensure a seamless user experience across various functionalities.o Utilized Magento admin tools to effectively manage product listings, categories, and user interfaces, ensuring alignment with business requirements and user expectations.o Executed detailed regression testing for bi-weekly deployment cycles, covering multiple languages and countries to guarantee consistent user experience across diverse markets.o Collaborated with cross-functional teams, including developers and project managers, to identify, track, and resolve defects, ensuring high-quality releases.o Worked closely with the product owner to transition ticket testing duties, enabling a more focused and effective approach to quality assurance and product development.o Utilized Firebase for rigorous data validation in the ePod app, ensuring accurate data handling and enhancing the app's reliability and user trust.

Chicago, Illinois, Us

o Collaborated with product owners and translated acceptance criteria into test cases and automated test o Front-end testing (UI), back-end testing (DB and APIs), and automation testingo Served in a QA lead-like role on a team with 5 engineers and 3 QA and managed a team of off-shore testerso Served as the Scrum Master and successfully ran daily standups, sprint planning, grooming, and sprint retrospectives o Developed test automation frameworks using WebdriverIO (nodeJS version of Selenium Webdriver)o Extensively used Page Object Model design and created Cucumber feature files for BDD environment projecto Wrote JavaScript automation test scripts in Step Definition classes to implement Cucumber-feature fileso Generated Allure reports when executing scriptso Utilized Mocha and Chai assertion librarieso Served as one of the few QA engineers who tested and launched Sphera’s first mobile appo Tested on all releases and facilitated the testing on deployments o Created builds on Azure DevOps and released and tested on a variety of different environments

Denver, Co, Us

o Analyzed user stories, functional specs, and Use Case documents and created the Test Scenarios, Test cases o Participated in daily Scrums, Sprint planning, and grooming meetings o Served as an Admin on Salesforce and provided functional and UAT testingo Involved in the development of SQL queries/procedures for database/backend testing using Microsoft SQL Servero Helped implement TestRail and migrated all the test cases that were previously created in JIRA, created milestones, and test suites, and mentored other fellow QA Engineers on how to use TestRailo Integrated TestRail and Jira to create a test case/defect matrix for easier identification of problematic moduleso Use of POSTMAN plug-in to track the request and response for web services in API testingo Executed Regression test cases, documented test results, and reported and tracked defects. Triaged production issues and resolved them. o Participated in Client-based stakeholder meetings to gather feedback for improving user experience, understood requirements and challenges, and then translated them into requirements/enhancement requests.

Washington, Dc, Us

o Involved in creating Test plans for different components within the project.o Performed Back-end database testing using SQL queries. o Created Regression suite for various test scenarios. Tested and executed the suite whenever a code was changed using UFT.o Designed and involved in creating new architecture design using class methods to implement UFT scripts.o Created several Test scripts using UFT to create Data Driven Tests and batch tests and performed Exception handling.o Generated UFT master scripts and called different functions and checked for different properties for the recorded objects. o Introduced synchronization functions and wait functions in the scripts.o Developed Descriptive Programming and Maintained Local and Global Object Repository in UFT.o Developed a Keyword Driven Automation Framework in UFT.