Chau Nguyen, Mba Email & Phone Number

United States

United States

Orange County, California Area

Ensure data integrity of daily business functions of imports and exports and business process automation. Collaborate with non-technical team members to understand their data needs for new projects and design and implement data backend to effectively use collected data for analysis and project performance reporting. Author queries and exports to mine large amounts of data from the company’s CRM for analysis and communication of key insights. • Designed and prepared reports for monthly financial close and analyzed key performance metrics that saved the organization $1200 monthly from outside consulting costs.• Led data migration of email marketing system to Mail Chimp and saved ~$40K annually on consulting fees.• Saved the organization $6K+ on vendor fees by creating Mail Chimp templates and email automation for a new volunteer initiative. • Organized and implemented detailed revenue tracking of marketing efforts across different channels from 2 to 6: Direct Mail, digital ads, emails, TV, radio, and direct mail acquisitions.

Tustin, Ca

Provided corporate finance & accounting services to small businesses and private foundations that included accounting management, payroll processing, project management, budgeting, financial analysis, internal controls, cash and tax planning, and government compliance.

Irvine, Ca

Managed the annual budget and general operations of the accounting department and maintain daily functions of the general office, payroll and HR record keeping in addition to strategizing the financial needs of the company. Established processes that improved operations and increased staff engagement, and planned financial and cash needs to help the company meet its goals. Advised and collaborated with the president to develop operational solutions and financial strategies that increased the organization’s financial stability. • Debit serviced over 50% of debt by paying down $700K+ of principle.• Decreased interest expenses by 30% through effective management of cash and cash flow procedures. • Reduced administrative expenditures annually through negotiation of costs and services, and decreased postage expense by 27% and office supply and printing costs by $12K+.• Reduced administrative expenditures annually through negotiation of costs and services, and decreased postage expense by 27% and office supply and printing costs by $12K+.• Removed 5 audit control deficiencies and implemented internal controls of bank reconciliation procedures, cash handling procedures, segregation of duties over payroll, controls over IT, and recorded year-end financial statement adjustments.

Westminster, Ca

Created and implemented new procedures that successfully improved the company’s daily operations and bottom line. • Designed and implemented inventory tracking procedures that improved employee production and increased company revenue.• Created a smoothie base recipe that increased production efficiency and reduced customer wait time by up to five minutes.• Trained employees in customer relations building and emphasized quality personal service.• Developed brand awareness by focusing and promoting core values and offering menu items to entice targeted customers.• Implemented strategies to offer products based on customer demographics and issued frequent customer rewards.• Added new menu items based on customer demographics and increased revenue by 10 percent.• Decreased associate turnover rate by engaging each associate and giving them ownership over operational duties.• Created a supportive and flexible work environment that motivated employees and rewarded their achievements.

Master Of Business Administration (M.B.A.), Finance And Leadership

Activities and Societies: MBA Student Leadership Team

Bachelor Of Arts (Ba), Art History & Biology

Accounting Coursework

Activities and Societies: VITA - Volunteer Income Tax Assistant

Financial Management Certificate