Led the West Coast Client Services team of 10 Digital Campaign Analysts in the prioritization, management, and execution of the digital media sales cycle and post-sale account workflow.Built cross-functional relationships to enhance campaign executions and sales performance (Client Services, Account Management, Ad Operations, Revenue Insights).Partnered with Revenue Insights to identify opportunities to automate reporting and help QA any product feature roll outs.Helped develop roadmaps to track progress relative to the merging of CBS and Viacom sales operations and reporting productivity.

Supported up to three sales teams at a time to manage digital advertising campaigns across CBS properties, overseeing $15-$17MM per quarter.In charge of West Coast Entertainment, CNET, and Games division working with Agencies representing clients such as Apple, AT&T, Best Buy, T-Mobile, and Facebook.Proactively analyzed campaign performance and collaborated with Sales, Ad Operations, and Yield to recommend optimizations to exceed client KPIs (CTR, VCR, viewability, conversions, etc).Served as the main point of contact for Sales and media agencies to provide reporting and insights using first and third party ad server reporting. Generated weekly reports for delivery pacing and performance, monthly reports for revenue recognition, and insight reports for wrap decks.Train West Coast analysts with changing market trends, reading ad verification reports, and recognizing optimization opportunities.Regularly use DCM, DFP/GAM, Innovid, DoubleVerify, IAS, and Nielsen to gather reporting.

Helped all types of customers find the correct solutions for their individual needs.Consistently achieved and exceeded quarterly sales goals and metrics; Top three in sales per quarter.Nominated for and participated in 10-week manager experience that exercised sales floor leadership, core competencies, and sales mentorship.Partnered with store leadership to assess KPIs during manager experience in order to implement creative ways to improve customer relationships and store performance.Designed and lead multiple presentations on customer interaction best practices.