Account Manager
King Of Prussia , Pa , Us
Clean Earth is one of the largest specialty waste companies in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for contaminated soil, dredged material, and hazardous and non-hazardous waste. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.* Acquire new customers and convert leads through outbound marketing/lead campaigns and referrals.* Effectively qualify clients using Value-Based selling methods. Researches customer/prospect history and business needs. Sell the value of the recommended solution.* Respond to customer concerns and proactively contact customers who have been identified as “at risk” for cancelling services using approved sales tactics and strategies to retain potential lost business.* Address assigned customer issues and concerns timely.* Builds a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified.* Effectively meets assigned performance factors (key expectations) within assigned parameters.* Work with cross functional team members including transportation, billing, collections, sales, and customer experience departments to assist in providing satisfactory solutions from the customer perspective.* Effectively uses technology based CRM (Customer Relationship Management) Salesforce, tools for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.