Coordinador Soc (Support Operations Center)
Current
Jun 2023 - Present
AeroLeads people directory · profile
Julio Chavez Email & Phone Number
SERVICE DESK MANAGER | INCIDENT MANAGER
at
Intecfra. Infraestructura Unificada S.A. de C.V.
1 work email found
@live.com.mx
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
SERVICE DESK MANAGER | INCIDENT MANAGER
Location
Guadalajara, Mexico Metropolitan Area, Mexico
Company size
Who is Julio Chavez? Overview
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Quick answer
Julio Chavez is listed as SERVICE DESK MANAGER | INCIDENT MANAGER at Intecfra. Infraestructura Unificada S.A. de C.V., a company with 35 employees, based in Guadalajara, Mexico Metropolitan Area, Mexico. AeroLeads shows a work email signal at live.com.mx and a matched LinkedIn profile for Julio Chavez.
Julio Chavez previously worked as Coordinador SOC (Support Operations Center) at Intecfra. Infraestructura Unificada S.A. De C.V. and Senior Service Delivery Manager at Spectrotec, S.A. De C.V.. Julio Chavez holds Information Technology from Universidad De Guadalajara.
Company email context
Email format at Intecfra. Infraestructura Unificada S.A. de C.V.
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{last}.{first}@live.com.mx
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AeroLeads found 1 current-domain work email signal for Julio Chavez. Compare company email patterns before reaching out.
Profile bio
About Julio Chavez
Soy un profesional con 20 años de experiencia en el área de servicios de TI, service desk, informes de niveles de servicio SLA's, KPI's y soporte en sitio y atención a usuario final.
Listed skills include Service Desk, Team Leadership, Bmc Remedy, Itil V3 Foundations Certified, and 13 others.
Current workplace
Julio Chavez's current company
Company context helps verify the profile and gives searchers a useful next step.
Intecfra. Infraestructura Unificada S.A. De C.V.
9 roles
Julio Chavez work experience
A career timeline built from the work history available for this profile.
Senior Service Delivery Manager
Sep 2022 - May 2023
Freelance
Freelance
Jan 2021 - Sep 2022
Subdirector De Soporte C5 Jalisco
Dec 2018 - Dec 2020
Gerente De Service Desk
Implementación de un nuevo Service DeskCapacitación y coaching a los miembros del equipo de la mesa de serviciosAsegurar el cumplimiento y mejora continua sobre los procesos operativos establecidosManejo de personal y asignación de roles y responsabilidadesImplementación de procesos y procedimientos, estándares y metodologías de ITILControl de indicadores.
Mar 2016 - Dec 2018
Jefatura De Service Desk
Administración de incidentes & RequerimientosGeneración de informes de resultados de niveles de servicio (SLA’s) de las diferentes mesas de ayuda bajo mi supervisiónAsegurar el cumplimiento y mejora continua sobre los procesos operativos establecidosSeguimiento a las observaciones y/o quejas recibidas sobre los servicios brindadosEmitir informes de.
Jan 2011 - Mar 2016
Coordinador De Service Desk
Responsable del servicio brindado al clienteMinimizar el tiempo de respuesta ante incidentes con el menor impacto para el negocioGeneración de reportes de las incidencias gestionadas diariamente Asegurar el cumplimiento y mejora continua sobre los procesos operativos establecidosPrioriza incidentes según su importanciaGraficar estadísticas del servicio y.
Jan 2008 - Dec 2010
Ingeniero Senior
Atender solicitudes de servicio vía telefónica y proveer mitigación de incidentes para equipos operativos cuando así se requería de manera remota asegurando la continuidad del servicio al usuario final.
Sep 2006 - Jan 2008
Ingeniero Junior
Soporte técnico a usuario final, vía telefónica, chat y soporte remoto.
Jul 2005 - Sep 2006
Team & coworkers
Colleagues at Intecfra. Infraestructura Unificada S.A. de C.V.
Other employees you can reach at intecfra.com. View company contacts for 35 employees →
JC
Juan Carlos León Gonzalez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Valle De Chalco, México, Mexico, Mexico
View →
AC
Alexandra Calleros
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Jalisco, Mexico, Mexico
View →
JM
Jeziel Martinez Villavicencio
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Gustavo A. Madero, Mexico City, Mexico, Mexico
View →
HR
Harold Rivera
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Benito Juárez, Mexico City, Mexico, Mexico
View →
FH
Francisco Heliodoro Varo Nuñez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Mexico Metropolitan Area, Mexico
View →
FC
Fatima Corona
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Zapopan, Jalisco, Mexico, Mexico
View →
JJ
Jose Juan Leal
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Monterrey, Nuevo León, Mexico, Mexico
View →
MG
Miguel Garcia
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Zapopan, Jalisco, Mexico, Mexico
View →
AC
Alexandra Calleros Camarena
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Jalisco, Mexico, Mexico
View →
MM
Moises Mariscal Ramirez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Jalisco, Mexico, Mexico
View →
Juan Carlos León Gonzalez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Valle De Chalco, México, Mexico, Mexico
View →
AC
Alexandra Calleros
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Jalisco, Mexico, Mexico
View →
JM
Jeziel Martinez Villavicencio
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Gustavo A. Madero, Mexico City, Mexico, Mexico
View →
HR
Harold Rivera
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Benito Juárez, Mexico City, Mexico, Mexico
View →
FH
Francisco Heliodoro Varo Nuñez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Mexico Metropolitan Area, Mexico
View →
FC
Fatima Corona
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Zapopan, Jalisco, Mexico, Mexico
View →
JJ
Jose Juan Leal
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Monterrey, Nuevo León, Mexico, Mexico
View →
MG
Miguel Garcia
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Zapopan, Jalisco, Mexico, Mexico
View →
AC
Alexandra Calleros Camarena
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Jalisco, Mexico, Mexico
View →
MM
Moises Mariscal Ramirez
Colleague at Intecfra. Infraestructura Unificada S.A. De C.V.Guadalajara, Jalisco, Mexico, Mexico
View →
2 education records
Julio Chavez education
Information Technology
Education record
FAQ
Frequently asked questions about Julio Chavez
Quick answers generated from the profile data available on this page.
What company does Julio Chavez work for?
Julio Chavez works for Intecfra. Infraestructura Unificada S.A. de C.V..
What is Julio Chavez's role at Intecfra. Infraestructura Unificada S.A. de C.V.?
Julio Chavez is listed as SERVICE DESK MANAGER | INCIDENT MANAGER at Intecfra. Infraestructura Unificada S.A. de C.V..
What is Julio Chavez's email address?
AeroLeads has found 1 work email signal at @live.com.mx for Julio Chavez at Intecfra. Infraestructura Unificada S.A. de C.V..
Where is Julio Chavez based?
Julio Chavez is based in Guadalajara, Mexico Metropolitan Area, Mexico while working with Intecfra. Infraestructura Unificada S.A. de C.V..
What companies has Julio Chavez worked for?
Julio Chavez has worked for Intecfra. Infraestructura Unificada S.A. De C.V., Spectrotec, S.A. De C.V., Freelance, Gobierno Del Estado De Jalisco, and Kio Networks.
Who are Julio Chavez's colleagues at Intecfra. Infraestructura Unificada S.A. de C.V.?
Julio Chavez's colleagues at Intecfra. Infraestructura Unificada S.A. de C.V. include Juan Carlos León Gonzalez, Alexandra Calleros, Jeziel Martinez Villavicencio, Harold Rivera, and Francisco Heliodoro Varo Nuñez.
How can I contact Julio Chavez?
You can use AeroLeads to view verified contact signals for Julio Chavez at Intecfra. Infraestructura Unificada S.A. de C.V., including work email, phone, and LinkedIn data when available.
What schools did Julio Chavez attend?
Julio Chavez holds Information Technology from Universidad De Guadalajara.
What skills is Julio Chavez known for?
Julio Chavez is listed with skills including Service Desk, Team Leadership, Bmc Remedy, Itil V3 Foundations Certified, Crystal Reports, Query Analyzer, Help Desk Support, and Remote Troubleshooting.
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