Manage and direct Substance Use services residential programs in Cobb; Provide clinical and administrative supervision; Implement new ways to improve/strengthen programs outcomes, expand services, develop new programs, and to increase individuals served; Monitor that SU services meet and maintain compliance with all requirements for DBHDD, CARF, and HFR guidelines; Develop, manage, and maintain a collaborative community environment; Increase community partnerships; Advocate and provide educate community and community stakeholders; Prepare, manage, maintain, and submit program budgets; Identify new ways to improve financial outcomes; Interview, hire, and onboard new staff; Gather data and maintain appropriate reports on the program

-Perform quality assurance review of Contracted Service Provider (CSP) records and documentation to ensure adherence to regulatory requirements, contractual obligations, and agency policy. -Provide correction and feedback to ensure improvement in adherence to quality standards and improve overall team performance. -Communicate to and collaborate with Team Leader and Clinical Director in identifying performance improvement opportunities by analyzing quality data.-Submit preauthorization, concurrent review and outpatient treatment requests (OTR) for Georgia Medicaid and CMO clients in treatment.

- Conducted operational research, productivity analyses and management studies to assist in the management of finance departmental operations, programs, and services- Drafted, updated, and modified policy and procedures to improve operations, provide more responsive service, and optimize the use of resources within the division; Offered administrative support to division manager in defining standards for written policy and procedures consistent with the concept of risk, safety, soundness, and regulatory adherence-Provided training and support for new departmental employees to include the completion and submission of onboarding documentation and materials, such as employee portal credentials, email access, benefits enrollment, network and computer access, KRONOS time & attendance, phone system, and key cards-Prepared weekly requests to the Accounts Payable Division and maintained all accounts payable records for the Benefits, Payroll and Pension Division (taxes, insurance, plan attorneys, GA Department of Labor, trainings/memberships, etc)-Prepared various operational reports as requested by the division Manager (new hire report, employee separation report, training budget report, procurement documentation, and financials etc) -Served as Information Technology liaison/technology support for Finance Department (departmental new hire onboarding, requests for new or replacement equipment, access to networks, creation of mailboxes, efaxes, etc) -Worked independently on special projects and assignments as assigned (SOPs, open enrollment, retiree and employee self-service portal, reduction in force, pension recalculations, scanning employee and retiree benefits records and payroll information) by researching information pertinent to task or project-Performed financial reviews for improving cost and operational effectiveness; processed budget transfers and requests on behalf of division; assisted in developing annual budget for the division

Conducts operational research, productivity analyses and/or management studies in order to facilitate pension unit operations, programs, and retiree services; compiles and monitors various administrative and statistical data pertaining to pension unit operations; researches information pertinent to task or project, such as paperless/green initiative for retirees and pension board meeting; analyzes data, identifies trends, and prepare reports: makes recommendations for changes in policies and procedures to improve operations, provide more responsive service, and/or optimize the use of resources within the pension unit; and develops recommendations for changes in unit policies and procedures. Direct support for Defined Benefit and Defined Contribution Trustee Board meetings and other related sub-committee meetings; Prepare and coordinate agenda packets and other meetings requests; Upload final copy of the agenda packet to server immediately after board meetings; Mail monthly retiree correspondence; Process board payment vouchers; Respond to and process retirement verification requests within 3 days; Coordinate Annual Disability Certification for Pre-65 DB retirees; Coordinate DB to DC yearly transfer window; Process retiree Income and COLA verification; Respond to committee members’ post-meeting and ongoing requests such as elections procedures, outsourcing research/projects, ans plan attorney requests (research and contact for over-payments, processing special calculations, etc); Arrange/coordinate board and committee members oath/swearing in process; Assist with processing travel and training requests and arrangements; Assist with coordination and tracking of retirees’ files for scanning; Assist with revision needed to pension forms as applicable; SunTrust CAR-report account changes and distribution to recipients; Process duplicate 1099-R forms; Coordinate/assist with special projects for the Division; Serve as direct support to Pension Administrator

Serve as liaison between the Finance Department's Pension Unit and other departments and divisions, staff members, County officials, the public, community leaders, outside agencies, or other individuals or organizations for the distribution and receipt of routine information; Interact with various officials and dignitaries involving sensitive client relations; Provide support for Defined Benefit & 401A Trustee agendas and Board meetings; Coordinate Pension Board Travel, Defined Benefit Award letters, 1099R Copies, Pension Board & Define Contribution committee final agendas & minutes to shared drive; process QDRO response prep for signature, retire file maintenance DB & DC Liability insurance application

Interview and assess clients' needs for intake into behavioral health program; develop goal-oriented treatment plans; provide individual, family, and group behavioral health therapy; evaluate and document clients' level of functioning and progress toward attainment of goals; Coordinate client and case management services; refer and link clients with appropriate community resources, which include but not limited to housing, higher level of care, specialty treatment, and crisis stabilization

Program Director/Manager for Anger Management, Family Violence Intervention, and Substance Abuse programs; Managed staff to ensure successful completion of organization objectives and goals for each program; Active liaison with multiple community referral agents, including state and magistrate judges, district attorneys, and probation officers; Led and facilitated classes, workshops, and seminars; Provided counseling and therapeutic services to clients in treatment

Provide pastoral care, counseling, and therapeutic services to congregation and community. Integrate spirituality and psychotherapy in counseling individuals, couples, and families. Construct, lead, and facilitate psychoeducation groups, small groups, and spiritual development within congregation and community.

Provide individual and group counseling, clinical programming, and case management services to adolescents and adults in the Partial Hospitalization Program. Serve as clinical liaison with families and referral sources. Coordinate continuing care with other community based providers and agencies. Participate in treatment team meetings and facilitating treatment plan development. Actively participate in crisis intervention, program effectiveness, and quality assurance initiatives.

Provide consistent oversight and leadership to case management team and paraprofessionals. Lead and co- facilitate weekly clinical team meetings and in-service trainings. Provide case management services to dual diagnosis clients in Intensive Outpatient and Partial Hospitalization substance abuse treatment. Develop and implement program curriculum and facilitate process groups for clients in treatment. Implement crisis interventions for client and families in treatment. Provide individual counseling to clients and families. Complete initial intake assessments, including biopsychosocial and substance abuse history.

Conduct clinical assessments for level of care and refer to inpatient, partial hospitalization, or intensive outpatient services.

Provide counseling and treatment services to individuals, couples, and families