Billing Specialist
Current- Manage full-cycle billing processes and ensure accurate and timely invoicing- Responsible for sending out daily invoices through various delivery modes such as post-mail, email, customer portal, etc.- Taking care of the customer's database by maintaining and upkeep the mode of invoice delivery and special instructions related to invoice from customers- Answering queries from internal and external parties- Develop and implement process improvements with Excel formulas to reduce billing discrepancies- Work closely with operation team on day-to-day billing duties- Perform administrative tasks as per required to meet the department's needs