Chayan Pierre Email & Phone Number

Pearland, Texas, United States

• Greets patients and their caregivers and records pertinent information into a computer database
• Records insurance information and obtains pre-approval for treatment if needed
• Relays information between patients and other staff members, and provides them with updates as needed
• Provides information to insurance companies in order to assist with billing
• Assists patients during checkout, and ensures they have post-treatment instructions if required
• Refers individuals to outside agencies when unable to meet their needs

Sugar Land, Texas, United States

• Assist providers with verifying members insurance policy
• Assist providers with claim status and claim processing
• Process intake request for inpatient admission for hospitals and skilled nursing facility
• Receive and answer inbound calls
• Maintain exceptional customer service skills and meet monthly productivity goals

Pearland, Texas, United States

• Process outbound calls for annual physicals, INR bloodwork, well woman exams, eye exams, and infectious disease
• Assist patients with scheduling, rescheduling and cancelling appointments
• Assist with technical online support for patient online portal
• Process referrals for specialties including cardiology and gastroenterology
• Assist with scheduling Medicare patient transportation rides
• Obtain and verify all demographic information on patient’s accounts