Senior Associate- Customer Success
Current
Jul 2024 - Present
AeroLeads people directory · profile
Chayanika Saikia Email & Phone Number
Senior Associate- Customer Success
at
KNOLSKAPE
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Associate- Customer Success
Location
Bengaluru South, Karnataka, India
Company size
Who is Chayanika Saikia? Overview
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Quick answer
Chayanika Saikia is listed as Senior Associate- Customer Success at KNOLSKAPE, a with 105 employees, based in Bengaluru South, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Chayanika Saikia.
Chayanika Saikia previously worked as Customer Success /Project management associate at Knolskape and Facilitation management and customer success associate at Knolskape. Chayanika Saikia holds Msc, Psychology Human Resource Development Management from Christ University, Bangalore.
Company email context
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KNOLSKAPE
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Profile bio
About Chayanika Saikia
Currently working as a customer success professional in Knolskape pvt Ltd.Involved in day to day tracking and report performance management of the learners. Provide client and product services for various accounts across industries like: IT/ITES, Banking, Retail etc
Current workplace
Chayanika Saikia's current company
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Knolskape
8 roles
Chayanika Saikia work experience
A career timeline built from the work history available for this profile.
Customer Success /Project Management Associate
1. Managing ongoing IT/ITES & BFSI sector projects.2. Internal product( simulations) management.3. Stakeholder management for day to day operational execution4. Report & tracking performance management of ongoing learning projects.5. Seamless execution of the program aligning with the project's objective.6. streamlining the internal process7. Maintaining end to-end cost optimization sheet for BFSI sector projects
Jun 2023 - Jul 2024
Facilitation Management And Customer Success Associate
Jul 2021 - Dec 2023
Facilitation Management And Customer Success Associate
- Working on the new facilitators onboarding process.- Taking follow-ups with facilitators and sharing certificates, NDAs and liaise with internal teams.- Creating dashboards to extract insights from existing data to bridge process gaps and improve SLA.
Jan 2021 - Jun 2021
Human Resources Coordinator
It was overall an interesting virtual learning- working experience for me.
Sep 2020 - Dec 2020
Internshala Student Partner
* Promote Internshala among the peers through social media campaigns.* Helping peers to learn new skills through Internshala training.* Creating Flyers, Posters and videos to promote all the internship campaigns.
Aug 2020 - Oct 2020
Summer Internship
Oct 2019 - Nov 2019
Customer Service Officer
Dealing with an angry customer teaches you what is "EMPATHY" first hand. This job has taught me so many 'firsts' in my professional life.Another big learning is the value of seconds and minutes and how to manage it. Dealing more than thousands customers a day makes you learn Customer Service the hard way. I cherish those few months of a fast paced professional world where I earned multiple 6E Claps, made amazing colleagues and seniors and met leaders who inspire everyday.
Oct 2018 - Feb 2019
Team & coworkers
Colleagues at KNOLSKAPE
Other employees you can reach at knolskape.com. View company contacts for 105 employees →
MT
Mehul Thakkar
Colleague at KnolskapeMumbai, Maharashtra, India
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VP
Vivek Priyadarshi
Colleague at KnolskapeBengaluru, Karnataka, India
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AK
Anique Khan
Colleague at KnolskapeMumbai, Maharashtra, India
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LA
Luiz Antonio
Colleague at KnolskapeRio De Janeiro, Brazil
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AS
Amjad Syed
Colleague at KnolskapeBengaluru, Karnataka, India
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VP
Vibhuti Pathare
Colleague at KnolskapeAmravati, Maharashtra, India
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SV
Suraj V
Colleague at KnolskapeBengaluru, Karnataka, India
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MH
Mamatha H B
Colleague at KnolskapeBengaluru, Karnataka, India
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JS
Jason Smith
Colleague at KnolskapeAbingdon-On-Thames, England, United Kingdom
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SS
Subhra Sutradhar
Colleague at KnolskapeBengaluru, Karnataka, India
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Mehul Thakkar
Colleague at KnolskapeMumbai, Maharashtra, India
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VP
Vivek Priyadarshi
Colleague at KnolskapeBengaluru, Karnataka, India
View →
AK
Anique Khan
Colleague at KnolskapeMumbai, Maharashtra, India
View →
LA
Luiz Antonio
Colleague at KnolskapeRio De Janeiro, Brazil
View →
AS
Amjad Syed
Colleague at KnolskapeBengaluru, Karnataka, India
View →
VP
Vibhuti Pathare
Colleague at KnolskapeAmravati, Maharashtra, India
View →
SV
Suraj V
Colleague at KnolskapeBengaluru, Karnataka, India
View →
MH
Mamatha H B
Colleague at KnolskapeBengaluru, Karnataka, India
View →
JS
Jason Smith
Colleague at KnolskapeAbingdon-On-Thames, England, United Kingdom
View →
SS
Subhra Sutradhar
Colleague at KnolskapeBengaluru, Karnataka, India
View →
3 education records
Chayanika Saikia education
Msc, Psychology Human Resource Development Management
B.A Applied Psychology, Industrial Psychology,Human Resource
FAQ
Frequently asked questions about Chayanika Saikia
Quick answers generated from the profile data available on this page.
What company does Chayanika Saikia work for?
Chayanika Saikia works for KNOLSKAPE.
What is Chayanika Saikia's role at KNOLSKAPE?
Chayanika Saikia is listed as Senior Associate- Customer Success at KNOLSKAPE.
Where is Chayanika Saikia based?
Chayanika Saikia is based in Bengaluru South, Karnataka, India while working with KNOLSKAPE.
What companies has Chayanika Saikia worked for?
Chayanika Saikia has worked for Knolskape, Tmhm India, Internshala, Coal India Limited, and Indigo (Interglobe Aviation Ltd).
Who are Chayanika Saikia's colleagues at KNOLSKAPE?
Chayanika Saikia's colleagues at KNOLSKAPE include Mehul Thakkar, Vivek Priyadarshi, Anique Khan, Luiz Antonio, and Amjad Syed.
How can I contact Chayanika Saikia?
You can use AeroLeads to view verified contact signals for Chayanika Saikia at KNOLSKAPE, including work email, phone, and LinkedIn data when available.
What schools did Chayanika Saikia attend?
Chayanika Saikia holds Msc, Psychology Human Resource Development Management from Christ University, Bangalore.
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