Feem O’Beaglaoi Email & Phone Number

Cork, County Cork, Ireland

County Cork, Ireland

• Created and managed contents, promotions and campaign for its social media platforms• Ensured the highest online customer satisfaction based on CRM, responded to customers’ inquiries and maximised customer engagement by regularly post contentsbased on weekly marketing schedule and increased consistency by utilising hootsuite• Utilised google analytics, google ads to analyse behavioural data and create online traffic on company website• Acquired new prospective customers and competitors' customers by utilising paid search and SEO • Sourced suppliers and purchased commodities that used for online promotion and campaigns, seasonal offerings, cookery school and on-site store• Conducted online and offline market research to gain customers’ insights and develop efficient marketing plan to yield higher orders and also used CRO provided on social media channels to spot the perfect time to post• Reconstructed and monitoring company website, online shop, check-out system, increased online sales by 60%• Created and edited videos and photography of the company for its logo, ads posters, flyers, cookery school, trade shows, websites and to prospect customers for private labelling manufacturing • Consulted with the directors and colleges to develop new products and marketing plans to suit Irish consumer market

Chonburi, Thailand

• Initiated company social media channels, created and managed contents, promotions and campaign for its social media platforms• Ensured the highest online customer satisfaction by promptly responding to customers’ inquiries with useful and accurate information and maximised customer engagement by post interesting contents regularly based on weekly schedule • Acquired new prospective customers by utilising paid search, SEO and google analytics Conducted sales of used cars for both online and offline customers, advised customers, supported their needs based on various choices of cars, provided excellent customer service, ensured highest customer satisfaction • Conducted online and offline surveys to gain customers’ insights and develop proper marketing plan to maximise customer acquisition, used CRO provided on social media channels to spot the perfect time to post • Encouraged buyers to provide feedback through company social media channels • Collaborated and consulted with the directors and colleagues to develop new products and marketing plans to acquire new prospective customers, boost customer engagement and sales revenue • Conducted competitor analysis, launched underlying marketing campaigns and used paid search to reach competitors’s customers,• Generated accurate weekly information reporting to directors regarding stocks, car tax deadlines, extra costs that incurred from the cars

Kawasaki, Kanagawa, Japan

• Ensured the smooth flow and welcoming environment of the restaurants• Prepared the raw ingredients and assisted chef as any tasks required• Served hot food and alcoholic beverages to the customers• Processed Cash and Credit transaction accurately

Tusayan, Arizona, Usa

• Ensured the cleanliness, smooth flow and welcoming environment of the shops • Processed Cash and Credit transaction accurately• Conducted sales of commodities as well as jewellery to the tourists from all over the world • Filled stocks and managed the shelves beautifully• Advised customers, supported their needs and clarified offerings based on the Grand Canyon tours, local accommodation and restaurants, recommended Grand Canyon viewpoints, and the IMAX movie

Master'S Degree, Food Business And Innovation

Activities and Societies: Currently studying one year taught master program in UCC, in multi-national class atmosphere. Core Modules: Food.

1.5 Year Certificate Of Japanese Language, Japanese Language, N2

Activities and Societies: been to many parts of Japan and acquired the insights aspects of Japanese market. Also, learned many authentic.

Bachelor'S Degree, Majoring In Business Japanese, Minoring In International Business Management, 2:1 Upper Second Class Honor (3.49 On 4.0 Scale)

Activities and Societies: • President’s Certificate of Honors (1/2010) • Academic Lists of Honors (1/2013) • Cum Laude Honor Certification.

Secondary School, Arts And Japanese Language, First Class Honor

Activities and Societies: - Joined the “planting the mangrove” program at Bangkoontian district, Bangkok, Thailand - Joined the "Buddhism.