Chayanon Sirisom Email & Phone Number

Bangkok, Th

Bangkok City, Thailand

- Setup campaigns across multiple media buying platforms such as Facebook (CPAS), Tiktok, Google PMax, Lazada and Shopee to achieve plan and KPI.- Day to day operations follow the SOP. Raise the issues to the supervisor for any challenges related to the clients or ad accounts.- Analyze and optimize campaigns portfolio using the data-driven technique. Then, develop strategies to grow the business.- Conduct keyword research and audience targeting to promote campaign strategies and optimization efforts.- Provide planers insights and recommendations to improve campaign effectiveness.- Monitor brand accounts on various campaign days, such as D-day, mid-month, and payday, by adjusting the budget, bid prices, and target audiences, while closely observing performance to analyze data and make adjustments to meet theestablished objectives.

Bangkok City, Thailand

- Delivered high-quality customer support and managed the KYC (Know Your Customer) process.- Enhanced the KYC process to attract more customers and improve Customer Satisfaction (CSAT).- Analyzed customer information and categorized it into AML (Anti-Money Laundering) risk factors.- Operated and organized daily tasks to achieve individual KPIs and team goals.- Supported the KYC senior team member in improving the performance of new hires and provided guidance to help them learn about the process and tools.- Represented the team in weekly company performance updates, including KPI reports, overall team performance, goal achievements, and bi-weekly team planning.- Demonstrated outstanding performance in the company’s core values: Ownership and Beyond. This included exceeding expectations by volunteering to resolve customer issues, assisting the team in improving processes, and implementingregulations based on daily work experience.

Bangkok City, Thailand

- Revised and prepared the enroute chart, then planed for delivery to the aircraft according to the schedule.- Prepared reports on employee access to data and documents within the organization through the AIMS system for quality inspection.- Assisted the senior officer to achieved the assigned tasks.