Catherine Hayes Email and Phone Number

Direct all corporate human resource management activities for a rapidly growing multi-state start-up outpatient substance abuse treatment organization with 125+ employees. Accountable for policy development/administration, legal compliance, payroll, licensing, on-boarding of personnel, performance management and employee relations.

Spearhead all human resource management activities for a small, non-profit hospital with 100+ employees. Oversee and manage all recruiting/on-boarding of personnel, performance/compensation management, benefits administration, employee relations, and legal compliance/policy development.➣ Conceptualized, developed, implemented and manages an automated staffing scheduling system for nurses that streamlined the scheduling process and increased productivity. ➣ Created and rolled out a new hospital volunteer program.➣ Instrumental in the revamping of the pharmacy structure and oversight procedures; helped move pharmacist from a contract position to an employed role. ➣ Led the creation and implementation of an end to end recruiting and on-boarding process for new hires with extensive focus towards online recruiting. ➣ Provide extensive hands-on support to the Hospital Administrator; active in weekly leadership meetings and help mentor/coach managers across multiple departments. ➣ Created and manage an automated process to monitor and track nursing personnel accreditations. ➣ In charge of in-depth vetting of all medical staff personnel to ensure malpractice insurance, education and experience is all accurate and valid.➣ Assist various departments with daily computer/general IT support as needed.

Oversaw and managed all human resource activities for a physician group practice with 300+ employees. Accountable for practice policy development/administration, legal compliance, recruiting/on-boarding of personnel, performance/compensation management and employee relationship/recognition. ➣ Coordinated successful effort to move the employee manual and all benefits information online; coordinated and led regular management and customer service training.➣ Led the development and successful implementation of an online recruiting process and a new hire on-boarding program. ➣ Assumed leadership role to oversee all maintenance activities for eight locations; worked closely with multiple outside maintenance contractors. ➣ Headed up all marketing efforts that included redesigning the company website, building a social media presence, and working with a third-party marketing company to expand the company brand.➣ Wrote a detailed affirmative action plan and presented to senior leadership.➣ Tasked with managing all logistics related to closing an existing facility and opening a new one.

Directed all human resource functions for a large printing facility with 750+ employees and two direct reports; reported to the Plant Manager. Functional authority of recruiting/on-boarding, employee relations, policy/benefit administration and safety compliance training.➣ Instrumental in the successful reduction of workman’s comp claims by $150K. ➣ Proactively engaged in personnel issues and managing/resolving promptly.➣ Worked with various company committees to create, plan and execute creative employee recognition programs throughout the year, to reward over-achievers, and build team unity. ➣ Established and developed strong relationships with multiple local temp agencies to assist in seasonal staffing needs.

In charge of all day to day human resource operations for 600+ employees within four distribution centers across four states. Spearheaded employee relations, recognition programs, policy/benefit administration, training/development of personnel, and safety programs.➣ Collaborated with leadership on developing and implementing new training programs, resolving ongoing personnel issues, and rolling out corporate initiatives company-wide.

Accountable for all personnel duties for 100+ employees for a large plastics manufacturing company. Oversaw the administration of weekly payroll, workman’s comp, benefit programs, company policies, and the on-boarding/orientation of new hires.