Chris Haysmer Email & Phone Number

Richmond, Virginia

In charge of the overseeing of Virginia Housing's Business Solutions Team which provides technical business support and development/configuration support primarily focusing on Virginia Housing's Loan Origination, Servicing, and Mortgage Electronic Registration Systems.

Richmond, Virginia

In my capacity functioning as the lead Systems Administrator and lead Senior Applications Administrator for Mortgage Cadence, I actively oversee and mentor my fellow Mortgage Cadence Administrators while maintaining my primary focus on our roadmap projects, ensuring their smooth execution. In addition to this focus, I maintain comprehensive knowledge of all aspects of our system both internally and externally as well as across various Virginia Housing departments Mortgage Cadence is integrated within. I regularly partner with and manage Mortgage Cadence related relationships with both internal and external parties and am responsible for continuing our partnerships in these areas. In my leadership capacity, I play a crucial role in assigning and reviewing the work of my team members, offering suggestions to enhance their proficiency and regularly collaborate and facilitate training sessions to contribute to a continuous improvement cycle; this fosters an environment where each team member can elevate their skills, leading to our collective success.- Provided leadership, coaching, and mentorship to 5 current/past Business Solutions Mortgage Cadence Administrators and independently delegate system work efforts amongst my team members- Configured and developed system enhancements for an LOS that houses nearly 100,000 cleared to close or later loans utilizing C#, VB, and SQL coding languages as well as through a system specific algorithm and developer toolkit - Developed, modified, and troubleshot SQL queries, reports, and scripts in a SQL Server based environment using my advanced SQL skills in contribution for management reporting, system data discrepancies identification, Mortgage Cadence database/view updates, and general system data inquiries- Provided technical and business support to both Virginia Housing’s internal users and over 90 external lending partners consisting of over 1,200 currently active users who operate within Mortgage Cadence

Richmond, Virginia

Richmond, Virginia

My brief time in the role of Associate Systems Administrator was marked by an accelerated growth in responsibilities as I became the sole Mortgage Cadence systems resource. This shift in responsibilities led to a rapid transition to the Systems Administrator role and showcased my ability to adapt quickly to evolving demands and positioned me as the go-to expert in Mortgage Cadence.

Richmond, Virginia

Joining Virginia Housing, I assumed a role functioning as both a System Administrator and a Business Systems Analyst. In this dynamic capacity, my responsibilities included administration, configuration, development, and data management of Mortgage Cadence. I navigated Mortgage Cadence’s intricacies, refining my administrative and configuration skills while also developing and providing insight and project management assistance such as crafting essential project documentation in an Waterfall/Agile environment. This early phase allowed me to immerse myself in both the technical intricacies of Mortgage Cadence as well as the business facets of our operations. - Spearheaded Project Management tasks and facilitated UAT- Revamped project documentation by utilizing technical skills, enhancing critical elements like project requirements, configuration logs, and UAT test plans- Proactively took on additional projects and enhancements to grow my expertise in SQL, C#, VB, and core Mortgage Cadence development tools and algorithms - Learned the intricacies of the Mortgage Business and Virginia Housing by regularly engaging with business members and asking specific and insightful questions- Leveraged acquired knowledge to provide enhanced support to the Mortgage Cadence user base, bridging technical proficiency with the unique needs of our business operations

Richmond, Virginia

Reporting directly to the CFO and collaborating with the Avail project team and ERP software consultants during the implementation phases of Avail’s ERP database system and analyzing potential project/process gaps and recommending efficiency solutions to both parties. - Recognize and respond to system gaps between ERP systems and specified BRD, FSD, and FRD documents as well as FDA regulations and requirements and relay potential system fixes and solutions to ERP software solutions team and Avail core team- Aid in project management and develop project related documentation including project dashboards, matrices, Gantt charts, UAT scripts/scenarios and project issue/resolution logs and am responsible for keeping these documents up to date- Identify and translate business needs into measurable system requirements that can be coded, tested, and implemented into the Avail ERP system

Richmond, Virginia

Assisted in the implementation and rollout of a new POS system in over 85 retail stores spanning across multiple states.- Assisted in accelerating and enhancing project efficiency and output, measured by stores transitioning over to new POS systems, from 1-2 stores per week to 16 per week by the project's conclusion - Communicated daily with IT, accounting/finance, retail, manufacturing, and distribution departments in order to ensure the implementation process proceeded as smoothly and as efficiently as possible while remaining on budget- Created documentation pertaining to both the business flow processes of the project as well as detailed instructions on the physical installation of the POS systems and their peripherals- Responsible for configuring, setting up, and troubleshooting both hardware and software problems that arose as well as relaying these issues and their fixes to the executive team Aided in the beginning preparation phases of a company wide implementation of a SAP Business One based ERP database system.- Worked closely with SME's across all functional areas in order to create business flow charts and diagrams specific to each area of Avail's business functions- Presented business flow process charts as well as any efficiency gaps and solutions to executive team and all functional SME's

Newport News, Va

Lifeguard at a single guard pool where I communicated daily with offsite supervisors. Responsible for enforcing company policies and procedures, updating reports, records, and activity logs, opening and closing pool facilities, and recognizing and properly responding to emergency situations.