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@voyc.ai
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Chays Van Deventer is listed as Head of Operations at Voyc | Passionate about Customer Operations and Process Automation at Voyc, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows a work email signal at voyc.ai and a matched LinkedIn profile for Chays Van Deventer.
Chays Van Deventer previously worked as Head of Operations at Voyc and Senior Operations Manager (with Financial Responsibility) at Voyc. Chays Van Deventer holds Bachelor Of Commerce - Bcom, Business Administration And Management, General from University Of Cape Town.
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Dynamic Head of Operations with a demonstrated history of cultivating robust customer support ecosystems. At Voyc, my mission has been to innovate customer experiences, evidenced by spearheading the establishment of a customer support function from the ground up, now expanding to a team of three. I've been instrumental in slashing response times from hours to under 15 minutes and driving customer advocacy through attentive support and strategic automations.I thrive in environments that value progression and out-of-the-box thinking, and my journey at Voyc has been a testament to that, rapidly progressing through roles and responsibilities. My approach balances the efficiency of automation with the irreplaceable human touch, resulting in significant improvements in customer satisfaction and operational efficiency.I am always bringing my experience in operational excellence and customer-centric innovations to companies while continuing to grow and tackle new challenges.
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Amsterdam, NL
Stepping into the role of Head of Operations at Voyc, I'm excited to leverage my experience to drive operational excellence and financial stability across the organisation. Building upon my previous role as Senior Operations Manager, I'm now taking on a broader leadership position, overseeing key operational areas while also shouldering crucial financial.
Amsterdam, NL
In my expanded role at Voyc, I continue to serve as the Senior Operations Manager, overseeing critical aspects of our operations while taking on additional financial responsibilities. My commitment to driving operational excellence remains unwavering, and I have further extended my impact to ensure the financial health of the organisation.Now, with an.
Amsterdam, NL
In my role as Senior Operations Manager at Voyc, my primary focus lies in driving operational efficiency and excellence across the business. Harnessing the power of data analytics, I've integrated diverse data points into a centralised dashboarding system, offering critical insights to aid decision-making. I oversee the tracking and progression of our.
Amsterdam, NL
As an Operations Manager at Voyc, I steered the operational strategy with a strong focus on data-driven decision-making. I spearheaded the integration of our diverse data points into a centralised dashboarding system, significantly enhancing our ability to track performance metrics and make informed decisions. I played a pivotal role in monitoring and.
Amsterdam, NL
In my subsequent role as Product & Operations Manager, I took on a broader remit encompassing both product development and business operations at Voyc. Here is where I established a customer support function, growing the team from myself to four, enhancing customer satisfaction and operational capability. I implemented SLAs for customer responses and.
Amsterdam, NL
In my role as Product Owner at Voyc, I spearheaded the direction of our Agile development team, shaping the product roadmap and managing the product backlog. I focused on enhancing customer experience, employing data-driven strategies to refine our product features and onboarding processes. I also liaised between clients and our organisation, swiftly.
Cape Town, Western Cape, ZA
As Operations Manager with International Project Management experience, I have a well-rounded background in SCRUM and refined talents in performance optimisation, product planning and release management. Additionally, through continuous learning, I have grown my project management and product ownership skills. My current role has strengthened my teamwork.
Cape Town, Western Cape, ZA
Life and Brand Portfolio (formerly the Harbour House Group) was founded in 1998 when Harbour House first opened its doors in Kalk Bay. Over the last 20 years, the group has built a respected reputation as a leading experiential dining company in South Africa, a now must-visit country on the global foodie map.My role was front of house waiter at Harbor.
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Chays Van Deventer works for Voyc.
Chays Van Deventer is listed as Head of Operations at Voyc | Passionate about Customer Operations and Process Automation at Voyc.
AeroLeads has found 1 work email signal at @voyc.ai for Chays Van Deventer at Voyc.
Chays Van Deventer is based in City Of Cape Town, Western Cape, South Africa while working with Voyc.
Chays Van Deventer has worked for Voyc, Spinningyourweb, Harbour House Group, and Famous Foam.
You can use AeroLeads to view verified contact signals for Chays Van Deventer at Voyc, including work email, phone, and LinkedIn data when available.
Chays Van Deventer holds Bachelor Of Commerce - Bcom, Business Administration And Management, General from University Of Cape Town.
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