Chaz Robbins Email & Phone Number

Maitland, Florida, United States

Deliver new hire training for all work groups. Departments include residential inbound, small and medium business, mobile activation and sales, and Xumo activation. Execute successful training of order entry, products, services, activation, and troubleshooting for home internet, cable, voice, mobile phones, and the Xumo stream box. Facilitator for recursive training relative to sales, strategies, products, and procedural implementation for 400+ agents.Collaborate with the corporate Learning and Development Team to create new curricula, review current learning models, and review testing for agent promotions.

Maitland, Florida, United States

Supported inbound and outbound sales agents with accurate order entry by phone, averaging 40 calls daily.Provided prior-to-install troubleshooting, assistance, and order modifications such as IP address assignments, on-site tech mods, construction issues, and rescheduling.Worked with 35 third-party vendors and associates to provide white-glove service in order entry and modifications.

Orlando, Florida, United States

2-15 Resident Health & Life (Including Annuities & Variable Contracts) Agent License Sold health insurance to 18 different states remotely from Florida

Boston, Massachusetts, United States

Flight AttendantApril 2012 - February 2020Extensive training in both foreign and domestic airline safety and security. Proficient in assessing and implementing logistics regarding FAA security procedures and law.Solid foundation and knowledge in general first aid, CPR, security operations, and software pertaining to JetBlue operations, with yearly recertification.Representative of the JetBlue experience, including conflict resolution, delivery of food and beverage, and handling in-flight purchases of more than 750 flights a year.Special Assignment2013 to 2018Inflight Values Scheduling CommitteeEvaluate scheduling efficacy and errors on a monthly basis. Assist corporate leadership in streamlining processes and building trips for all inflight crewmembersSupport and train fellow crew with monthly bids and problemsKnowledge and use of Navtech PBS Scheduling softwareSpecial AssignmentMarch 2015 to May 2015Inflight iPad Deployment TeamInitial setup, presentation, and 1-on-1 classes to crew receiving Apple iPadsSupport and troubleshooting coordinating with Verizon employees on-site Contact and coordination with senior management and IT specialists to ensure a seamless electronic transition for our flight attendants and pilots

Hato Rey Central, San Juan, Puerto Rico

Daily office maintenance and tasks, including inventory, interdepartmental errands, radio show support, and reports on memberships (new and retention)Weekly trips to various destinations on the island for orientations and recruitmentEvent coordination, organization, and management with the marketing team, publicists, and other involved parties.

Guaynabo, Puerto Rico

Handled consumer credit card accounts for Gap, Banana Republic, Old Navy, American Eagle, Sams, Walmart, and JCPenney.Bilingual representative over the phone serving customers' inquiries and needs.Monthly top-performer selling the internal credit protection insurance.

Guaynabo, Puerto Rico

Receive computers and other electronics for maintenance, repair, and diagnostics. Handling of currency for said transactions.One-on-one classes to consumers on basic computer skills, setup, installations, and care.Home deliveries and installations of all electronics, including home theater systems and PCs.

Hato Rey Norte, San Juan, Puerto Rico

Sales of video games, consoles, and other game-related products.Cashier handling of currency and cards. Balancing POS at the end of the day. Daily store cleaning and organization, including marketing, design, facing, and sanitization.

Guaynabo, Puerto Rico

I taught recreational gym, mommy and me, summer camps, and coached up to women's levels 7 for competition.

Bachelor Of Business Administration - Bba

Activities and Societies: Honor Roll

Bachelor Of Business Administration - Bba, Not Finished

Activities and Societies: Full Athletic Scholarship: Table Tennis 🏓

High School Diploma, 3.8 Gpa