Chaz Stuart Email & Phone Number

Norfolk, Virginia Area

Ticketing: As a seasoned manager in the ticketing department, I excel in utilizing communication and collaboration tools such as the Microsoft 365 Suite to establish clear goals, timelines, and effectively address challenges. My leadership philosophy revolves around empowering team members to learn, contribute, and lead, fostering a culture of growth and excellence.I enjoy leveraging CRM analytics to drive data-driven decision-making processes, utilizing insights for product pricing, inventory management, and devising robust customer service and marketing strategies. My passion for innovation leads me to continually explore new tools and methodologies to expand audience reach and engagement, and streamline patron experience.CRM Administration: I spearhead organization-wide implementations of Tessitura, a specialized software aimed at breaking down silos within performing arts organizations, particularly focusing on ticket sales and fundraising. In my capacity as administrator, I oversee user management, conduct comprehensive training sessions, and lead seamless product upgrades and implementations, aligning software utilization with evolving business needs.With a keen eye for efficiency and effectiveness, I specialize in crafting custom reports and procedures utilizing SQL Server and Microsoft Visual Studio. Additionally, I actively develop and refine CRM processes, equipping users with the necessary skills and knowledge to become adept problem-solvers.Digital Management: As product owner for company web properties, I manage our partnership with a third-party developer, overseeing a major end-to-end website development project. Proficient in implementing custom solutions using front-end languages, I ensure that content updates seamlessly merge customer service priorities with enhanced user experiences, all while driving alignment with overarching business objectives.

Norfolk, Virginia Area

I oversaw the organization's transition to Tessitura and the implementation of a new web site, which included TNEW. I am responsible for implementing customized solutions in our database that suits the needs of the organization cross-departmentally. Also responsible for the organization's web footprint, I manage the innovative display of content across several websites.

Norfolk, Virginia, United States

Assists in musical and organizational success of the Band; Organizes and instructs education program, Youth Piping & Drumming.

With many years of experience authoring classical program notes for such organizations as Buffalo Philharmonic, Virginia Arts Festival, and Virginia Symphony, I enjoy communicating historical and musical stories that engage broad audiences, and bring depth to classical programming.

Norfolk, Virginia Area

At WHRO-FM, I hosted Saturday morning's Car Tunes, and Sunday morning's Sunday Musical Brunch. It was a rewarding way to share my love of classical music with my community while developing experience in the broadcasting industry.

Norfolk, Va

I managed the Symphony's box office and its staff, implementing strong customer service-oriented communication with patrons and cultivating relationships with ticket-buyers while maintaining financial responsibility for earned income. I became proficient with Tessitura ticketing software, building performance seasons for organizational use and the patron-facing website, and became adept at data analysis for the purposes of developing pricing and ticketing policies, while pulling lists for marketing efforts.This role reinforced my customer-focused background, expanded my experience as a manager, and allowed me to develop technical marketing skills.

Shenandoah University, Nu Psi Chapter

As the President of Shenandoah University's chapter of Phi Mu Alpha, I oversaw the organization's operations and its 26 members in the execution of the Fraternity's Object, including the production and participation in numerous community-benefiting performances.

Mm, Composition

Primary instructor: Oscar Bettison, Ph.D

Bm, Composition, Magna Cum Laude

Activities and Societies: Phi Mu Alpha Sinfonia, President Received the Outstanding Leader AwardPrimary instructor: William Averitt, D.M.