Chaz Williams Email & Phone Number

Pocatello, Idaho, United States

▪ Saw sales revenue increase by 38% through accurate profit & loss management, working cross-functionally to provide top-notch service, and training employees on company policy and customer service best practices▪ Managed team of 13 employees across two locations preparing work schedules and assigning job duties▪ Trained 200+ employees across 20 different locations and developed/helped promote four new store managers▪ Executed 18+ campaigns, partnering with major brands such as… Show more ▪ Saw sales revenue increase by 38% through accurate profit & loss management, working cross-functionally to provide top-notch service, and training employees on company policy and customer service best practices▪ Managed team of 13 employees across two locations preparing work schedules and assigning job duties▪ Trained 200+ employees across 20 different locations and developed/helped promote four new store managers▪ Executed 18+ campaigns, partnering with major brands such as PepsiCo, The Coca Cola Company, and Frito-Lay, handling all retail merchandising & displays while also assisting other locations with their campaigns and promotions▪ Resolved questions and concerns for 275+ customers on a daily basis Show less

▪ Resolved 150+ customer concerns via phone on a daily basis due to my ability to find and explain solutions quickly▪ Zero complaints regarding my performance from customers I handled because of the professionalism and patience shown with even the most difficult customer interactions▪ Worked with employees in-person to help fix equipment, answer questions, and guide through company systems▪ Increased sales revenue for company by upgrading customers’ equipment and packages

▪ Inspected, maintained, and repaired all equipment and machinery necessary for installs on a daily basis▪ Managed and trained team of 3-5 people to install 300+ fences▪ 100% accuracy in loading of all materials and equipment into truck prior to installs▪ Worked one-on-one with 300+ clients to provide quotes, answer questions, and develop relationships▪ Zero compliance issues in regards to guidelines, standards, and procedures▪ Oversaw inventory levels and ensured cost… Show more ▪ Inspected, maintained, and repaired all equipment and machinery necessary for installs on a daily basis▪ Managed and trained team of 3-5 people to install 300+ fences▪ 100% accuracy in loading of all materials and equipment into truck prior to installs▪ Worked one-on-one with 300+ clients to provide quotes, answer questions, and develop relationships▪ Zero compliance issues in regards to guidelines, standards, and procedures▪ Oversaw inventory levels and ensured cost efficiency, accuracy of counts, and proper quality of materials Show less

▪ Resolved 150+ customer concerns via phone on a daily basis due to my ability to find and explain solutions quickly▪ Zero complaints regarding my performance from customers I handled because of the professionalism and patience shown with even the most difficult customer interactions▪ Worked with employees in-person to help fix equipment, answer questions, and guide through company systems▪ Increased sales revenue for company by upgrading customers’ equipment and packages