Global Director Customer Success & Channel
Charlotte, North Carolina Area
Stratifyd is Global early stage company HQ'ed in Charlotte, NC. The Stratifyd platform provides amazingly intuitive visuals that allow both business analyst and executives to leverage the power of A.I., ML/Machine Learning, neural network, NLU/Natural Language Understanding to evaluate how consumers, partners and employees view their products or services. The platform excels in the ability to analyze both structured but more importantly unstructured data sets. Unstructured data continues to grow at an unprecedented rate and often is over looked. Examples of these sources include: Product Reviews, Surveys, Online Chat Transcriptions, Contact Center Notes, System Logs, Emails, Social Media Engagement, News Articles...The result is Fortune 500 companies are leveraging Stratifyd to collect a more complete view of the thoughts, feelings, and voice of their customers, so that they can develop better strategic plans/actions around Customer acquisition, Customer retention, new product/service offering and marketing campaigns.