Chris Fox Email & Phone Number
@tdameritrade.com
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Who is Chris Fox? Overview
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Chris Fox is listed as Data and Insights Analyst | Expertise in Data Storytelling through Business Intelligence at Assent, based in Ottawa, Ontario, Canada. AeroLeads shows a work email signal at tdameritrade.com and a matched LinkedIn profile for Chris Fox.
Chris Fox previously worked as Senior Data Analyst - Revenue Operations at Assent and Senior Analyst, Retail Strategy and Analytics at Td Ameritrade. Chris Fox holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from University Of Nebraska-Lincoln.
Email format at Assent
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AeroLeads found 1 current-domain work email signal for Chris Fox. Compare company email patterns before reaching out.
About Chris Fox
Results-driven professional with over 10 years of experience in Business Strategy, Data Analytics, and Workforce Management. Expertise in investigating complex data, interpreting data, and using storytelling to deliver actionable insights, optimize business processes, and drive revenue growth. Designed and fine-tuned database queries for ETL automation aligning with business requirements, resulting in significant improvement in data accuracy using advanced SQL and business intelligence tools, such as Tableau. Seeking to apply analytical prowess and strategic acumen to fuel organizational success and elevate data-driven decision-making.Skills:⇨ Data Analytics Tools: SQL (On Prem: Netezza Postgre, Oracle; Cloud: Google BigQuery), Tableau, Excel, Thinkcell⇨ Data Sources and Platforms: Cisco, Workday, Salesforce, NICE, CalabrioFeel free to contact me at chbfox@outlook.com
Listed skills include Workforce Management, Call Centers, Analytics, E Commerce, and 32 others.
Chris Fox's current company
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Chris Fox work experience
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Senior Analyst, Retail Strategy And Analytics
► Facilitated Charles Schwab's acquisition of TD Ameritrade by delivering critical insights using complex data, collaborating with cross-functional teams, including data engineers to align metrics, and creating daily data packages using SQL.► Fostered strong relationships with new business partners at Schwab to build new Tableau dashboards for.
Analyst, Retail Strategy And Analytics
► Formalized workforce management team's requirements for intraday and real-time reporting, ensuring timely and accurate insights by on-the-job training using advanced reporting tools and technologies such as SQL/Tableau/Excel, resulting in over 50% reduction in manual data input parts and decreasing error instances from 20-30 to less than 10 in the first.
Senior Analyst, Workforce Management
► Led intraweek management of TD Ameritrade's contact center, bridging complex forecasting data and stakeholders by providing actionable insights, resulting in substantial improvement in operational efficiency and informed decision-making.► Delivered ad-hoc reporting using Excel, automated functions with macros, monitored real-time phone queues, and.
Workforce Analyst I & Ii
► Managed and optimized day-to-day operations of PayPal’s contact center, including monitoring queues, adjusting schedules, and escalating emergent technical issues to relevant teams, driving operational excellence.► Heavily involved in PayPal's rollout of Genesys for their contact center, including creating several custom CCPulse reports for monitoring.
Fraud Prevention Agent
► Analyzed client accounts for high-risk behaviour for account takeover and took action to prevent unauthorized activity.► Communicated directly with clients to re-establish account control and to reverse relevant unauthorized payments.► Collaborated with risk teams across the organization to keep up to date on the latest trends in risk and how to use them.
Customer Solutions Agent
Chris Fox education
Frequently asked questions about Chris Fox
Quick answers generated from the profile data available on this page.
What company does Chris Fox work for?
Chris Fox works for Assent.
What is Chris Fox's role at Assent?
Chris Fox is listed as Data and Insights Analyst | Expertise in Data Storytelling through Business Intelligence at Assent.
What is Chris Fox's email address?
AeroLeads has found 1 work email signal at @tdameritrade.com for Chris Fox at Assent.
Where is Chris Fox based?
Chris Fox is based in Ottawa, Ontario, Canada while working with Assent.
What companies has Chris Fox worked for?
Chris Fox has worked for Assent, Td Ameritrade, and Paypal.
How can I contact Chris Fox?
You can use AeroLeads to view verified contact signals for Chris Fox at Assent, including work email, phone, and LinkedIn data when available.
What schools did Chris Fox attend?
Chris Fox holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from University Of Nebraska-Lincoln.
What skills is Chris Fox known for?
Chris Fox is listed with skills including Workforce Management, Call Centers, Analytics, E Commerce, E Payments, Customer Experience, Genesys, and Ccpulse+.
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