Drove exceptional business performance by focusing on changing customer needs, scanning competitive landscape to identify market trends, spotting suitable product partnership opportunities and, evaluating business risks to re-imagine the overall insurance business, sales & distribution strategy to exceed P&L objectives and maintain a competitive edge in the marketplace.

Supported Infrastructure organization by identifying, designing and implementing strategic initiatives to drive cost efficiencies and achieve business transformation.

Led business development activities to gain new business, identified new revenue generation opportunities and researched competitive landscape; Partnered with existing clients providing credible, innovative and cost-effective solutions to address daily operational issues.

Advised and collaborated with consulting clients providing a suite of services that included: strategic planning and alignment, Infrastructure assessment, industry benchmarking and cost analysis, outsourcing advisory, business case development and project management. Consulting Industries – Financial Services / Retail Banking, Insurance, Public Sector

Streamlined workflow processes; led a cross-functional team of nine human resources and directly managed two project teams. Oversaw People Management and Project Management activities, influenced senior Management in the decision making process, and strengthened relationships with clients.

Distilled and scoped marketing requirements into functional and technical requirements. Partnered with customers and partners to validate functional correctness, feature designs, usability, and quality. Defined and owned overall product architecture and end-to-end feature-level designs for new feature areas. Managed onsite as well as offshore resources; Managed multiple operational teams including product support, release management, user experience, user education, and security.