Bryan Chadwick Email & Phone Number

Davenport, Fl, Us

Austin, Texas, Us

• Strategic Leadership & Decision Making: Spearheaded the development and execution of revenue cycle strategies, enhancing call center and operational performance by 15%.• Vendor & Stakeholder Management: Coordinated with external vendors and internal stakeholders to optimize revenue cycle processes, achieving key performance indicators and seamless service integration.• Coaching & Building Talent: Mentored and developed team members, focusing on skill enhancement and career progression, preparing them for advanced roles through targeted coaching.• Executive Communication: Delivered impactful presentations to senior leadership, providing data-driven insights and recommendations that influenced strategic decisions.• Project & Program Management: Led complex projects from concept to implementation, ensuring alignment with organizational goals and efficient resource allocation, resulting in a 10% improvement in operational and financial performance.

• Operational Excellence & Quality Assurance: Oversaw daily call center activities, achieving a 99% documentation accuracy rate and improving operational efficiency by 15%.• Compliance & Member Services: Ensured adherence to Medicare and Medicaid guidelines, providing accurate customer service and resolving member inquiries and complaints efficiently.• Strategic Planning & Execution: Developed operational strategies that boosted patient engagement by 20% and increased team productivity by 25%.• Cross-Functional Collaboration: Collaborated with sales and finance teams to address operational challenges, supporting initiatives for member retention and growth.

Falls Church, Virginia, Us

• Claims & Denial Management: Led initiatives to improve PA approval rates by 20% through workflow optimization and targeted training.• Process Improvement & Efficiency: Standardized SOPs for new labs, increasing operational efficiency by 18% and enhancing data accuracy.• Vendor Operations Management: Managed vendor operations to ensure timely and accurate claims processing, maintaining optimal revenue cycle performance.

Houston, Tx, Us

• Team Leadership & Engagement: Directed a high-capacity support center, achieving a 95% resolution rate and enhancing patient satisfaction.• Operational Cost Management: Implemented cost-saving initiatives, reducing operational expenses by 12% while maintaining high service quality.• Continuous Improvement: Guided team members in adopting continuous improvement practices, leading to a 20% improvement in performance metrics.

Us

• Revenue Cycle Management & Compliance: Managed full-cycle medical billing processes, achieving a 97% clean claim ratio and minimizing billing errors.• Account Management & Collections: Reduced unpaid accounts by 15% through strategic collections and optimized billing processes.• Staff Training & Development: Educated staff on billing and collections best practices, ensuring compliance and operational consistency

Bachelor'S Degree, Health/Health Care Administration/Management

Associate Of Arts And Sciences (A.A.S.), Health/Health Care Administration/Management With Concentration In Electronic Health Records