Cheah Rui Fang Email & Phone Number

Singapore

Singapore

Balanced the commitment of full-time degree studies and the tutoring of two students, dedicating three evenings per week to their academic development.

Singapore

• Exhibited customer-centric empathy by recommending products tailored to their needs, prioritizing service quality over personal gain.
• Effectively adapted to a challenging workplace dynamic characterized by unfriendly colleagues, demonstrating resilience and adaptability. Maintained professionalism, consistently being open to learning, and.
• Advocated for an intern in a situation involving an obnoxious colleague, demonstrating leadership and support for team members.

Singapore

• Facilitated communication by translating onboarding materials from English to Chinese, enabling foreign workers to comprehend their job roles and adhere to company regulations effectively.
• Planned and organized team bonding activities for the HR team, fostering collaboration among members from diverse global regions and promoting mutual understanding.
• Utilized my creativity to design compelling digital and physical posters for recruitment and company events, effectively captivating the target audience's attention.
• Coordinated the company's award ceremony with a marketing intern, recognizing colleagues' contributions and bolstering motivation toward the company's collective goals.
• Collaborated with an HR intern colleague to produce a video featuring awardees, receiving commendation from colleagues for its quality.
• Introduced improvements to the company's onboarding process, enhancing the experience for new hires.

Singapore, Northpoint City

• Thrived in a fast-paced environment by efficiently managing both online and manual orders, contributing to enhanced team efficiency.
• Demonstrated strong problem-solving skills in resolving customer complaints which elevated the standard of customer service at the beverage outlet.
• Coordinated seamlessly with a team of two colleagues in preparing and serving drinks, minimizing confusion and ensuring smooth operations.

Singapore

• Facilitated chefs and collaborated with kitchen crew to efficiently pack food into containers, meeting daily orders of at least 500 packs.
• Oversaw booths and bars at Keppel Club during wedding events, allowing valuable exposure to practical management skills application.
• Displayed customer handling during a wedding event crisis when my colleague nearly spilled wine on a guest. Promptly apologizing, cleaned up the situation, and offered customized service to recover trust and.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Human Resources Management/Personnel Administration, General

Education record

Activities and Societies: Choir Member: 2015 - 2018 ; Vice President: 2017 - 2018• Achieved Distinction in Singapore Youth Festival as.