Manage farm and rustic guest campground sites, B&B and seasonal events.

Promotion, implementation, and creation of strategic planning documents including a Community Action Plan, project dashboards as well as utilization of the Emergent Learning Model and SWOT analysis. • Direct service, coaching and training to Pediatric Care Coordinators, Community Health Care Social Workers and Pediatricians on increasing efficient workflow and use of electronic shared plans of care. • Developed training plans and provided quality improvement and recruitment assistance to multi-state, multi-project learning collaboratives. • Managed planning and facilitation of national 2-day training. • Delivered logistical and administrative support including tracking and implementing grant requirements, monthly status reports, budget reviews, researching and responding to funding opportunities.

Enthusiastically balanced and coordinated five unique local and national grant-funded projects and multiple subprojects.• Provided direct quality improvement support to specialty pediatric healthcare practitioners at The University of Vermont Children’s Hospital to improve outcomes for children and youth with chronic illness. • Implemented operations trainings in D.C. for state and federal healthcare organizations from 25 states. • Organized educational and participatory webinars and virtual learning collaboratives. • Assisted in the design and administration of surveys as well as provide basic analysis. • Initiated and maintained rebranding and marketing efforts including web and print material. • Conducted manual and electronic audits of healthcare records and performed data entry. • Prepared material and meeting follow-up for local, state and national stakeholders, including, AAP, APA, AHRQ, CDC, CMS, CMMI, DHVA, MCHB, UVM-MC, and VDH.

Directed operations for a nonprofit provider of online education courses and designation program in the captive insurance industry.• Managed Human Resource and supervised staff and temporary employees.• Collaborated with returning and new instructors to develop and update course content, provide technical support, schedule courses, and obtain copyright permission.• Coordinated and promoted quarterly hot topic educational webinars with industry leaders.• Planned and implemented multiple fundraising, marketing, and award events.• Tracked contributions, prepared deposits, organized materials for the bookkeeper, and prepared for quarterly internal reviews and annual state audit.• Ensured quality professional educational standards, maintained national continuing education status for the program, and researched expansion of educational accreditation in parallel industry services.

Primary contact and support for non-profit industry-specific e-learning designation program.• Worked with potential, current and returning students, processed registrations, maintained student records, and calculated grades.• Assisted in updating and developing finalized course material including publishing to learning platforms. • Moderated and provided technical support for all courses and teleconferences.• Scheduled, organized and facilitated both web-based and face-to-face courses.

Managed operations of a local retailer focused on sales, customer service, and inventory control. ⦁ Received and priced product, created merchandise and event displays, and assisted in placing vendor orders. ⦁ Co-designed, developed, and maintained the store’s website, planned, coordinated, and marketed on and off site events, designed mailers, created ads, and updated the customer mailing list. ⦁ Developed, facilitated and taught various workshops and biofeedback sessions for individuals and groups.

Baird Center for Children & FamiliesSupported and supervised emotionally and behaviorally challenged children ages 5-13 in a residential setting. ⦁ Assessed and documented children’s mental status and behavioral interventions. ⦁ Coordinated and facilitated individualized daily activities and discussions, and communicated behavioral recommendations to families and an interdisciplinary team. ⦁ Maintained a safe therapeutic milieu environment and supervised an undergraduate student intern.