Paul Stone Email & Phone Number

My past position had been an engagement by HP at Vodafone, and Vodafone recruited threeof that team to work directly for them. My involvement was for 6 months to cover apermanent staff member who was on long term sick leave.My role was to ensure continual improvements were being made in the area of Configurationand Change. This involved continual liaison with all the stake holders, technicalauthorities and maintain the involvement of senior management in order to drive… Show more My past position had been an engagement by HP at Vodafone, and Vodafone recruited threeof that team to work directly for them. My involvement was for 6 months to cover apermanent staff member who was on long term sick leave.My role was to ensure continual improvements were being made in the area of Configurationand Change. This involved continual liaison with all the stake holders, technicalauthorities and maintain the involvement of senior management in order to drive throughthe core or the ITIL process in order to achieve significant cost savings. Show less

As part of this consultancy worked on the following accounts: Worked on the Plan &Implementation of ITIL best practice in a Division of Vodafone; Provided practicalguidance to Sony, as they implemented a service delivery and fully accountable. ProvidedHP sales with a 'sanity' check on a major bid, once the client had queried the initialsubmission, did the documents meet the brief. ITIL Consultancy for BT, SMG, Sony, O2 andFord Also took on the following smaller… Show more As part of this consultancy worked on the following accounts: Worked on the Plan &Implementation of ITIL best practice in a Division of Vodafone; Provided practicalguidance to Sony, as they implemented a service delivery and fully accountable. ProvidedHP sales with a 'sanity' check on a major bid, once the client had queried the initialsubmission, did the documents meet the brief. ITIL Consultancy for BT, SMG, Sony, O2 andFord Also took on the following smaller projects: Wrote a 'best practice' submission onboth policy and process in service delivery for SMG. Managed the document production for amajor telecomm Managed Service Provider Show less

I ran a Garden design company which provided me with an additional revenue stream for 14years. Designing gardens for homes with an 'average' back garden at an affordable pricewas the goal

Produced Service Level Agreements and underpinning Operational Level Agreements for themail Integrated Engineering system.Created an ITIL framework for the introduction of all new services to the company

Maternity Cover) Maternity cover, to manage both the service desk and the second line support teams, inthis global, multi cultural organisation.