Cheaty Lim Email & Phone Number

Phnom Penh, Cambodia

Cambodia

• Oversee of dealers and Retail outlet nationwide• Develop a strong business relationship with all kind of Dealer Channel and define the product strategy and roadmap for respective domain• Develop planning and stratgey to achieive monthly target• Work with Regional manager for weekly update and planning• Work side by side with other team to establish best working relationship in nationwide. • Manage risk, drive business results, and deliver compelling features to drive nation customer adoption & engagement • Actively drive sales behavior through coaching and training • Handle sales escalations as they become visible. • Maintain a high degree of ethical behavior in all aspects of daily business including relationships with merchants, dealers, developers and co-workers • Manages and organizes a high level of productivity through the effective use of all available resources including email, phone and database systems. • Actively manage health of sales pipelines and works with primary liaisons to promote channel growth.

Cambodia

Phnom Penh

Perform:• Data Analysis: Data is collected from a variety of sources. The requirements may be communicated by analysts to custodians of the data, such as information technology personnel within an organization. The data may also be collected from sensors in the environment, such as Consumer business team or subordinator, etc. It may also be obtained through social network.• Data Management: Data initially obtained must be processed or organized for analysis. For instance, good at Excel or statistical software.• Competitors Analysis: Competitors tracking and update by any sources. Analyse competitor’s foot print, keep tracking on trend of Competitors and market share.Well Managed:• Maintain and prepare sales reporting for the region.• Implement business strategy for target accounts/region.• Implement account project update result.• Track financial performance of each customer and take action where required.• Ensure security of Mobile Payments/ MPTU revenue streams from competitors and other factors.

Phnom Penh (Handle Province: Kandal, Prey Veng, Svay Rieng)

Perform• Proactively managing existing customers and acquiring new customers • Meeting/exceeding customer expectations through superior customer service• Developing and actively seeking referrals from the existing customers and other referrals from the network• Developing and converting new customer prospects• Marketing products to increase the customer prospects• Ensuring account strategies and structured call programs are developed and monitored for progress• Efficiently and effectively managing top up volume • Ensure the quality of the network for Merchant, Dealers and staff satisfaction.• Handle Merchant, Dealers complaint, question and other request with related department. • Gather feedback from the sales force and customer to develop recommended solutions.• Establish themselves, and take ownership as the Area Leader for WING• Request other related report to support sales team to achieve the target• Other tasks assigned by line managerMarketing related:• Promote and position Wing marketing and merchandising materials.• Work with stakeholders to implement marketing plan/ strategy • Liaise with marketing team to ensure successful launch.• Monitor and report on competitive offerings in the market. • Liaise with strategic partners to ensure successful partnership and customer satisfaction.

Phnom Penh

Perform:• Propose and implement agreed Area sales strategy.• Oversee/supervise Merchant, Dealers and Sale representative : • Assist Head of Sale, Senior and Regional Sales Manager to manage and achieve the target. • Back up Regional Sales Manager tasks.• Support project for commercial teams.• Control and oversee WING Channel (Merchant and dealers).• Grow the Mobile money business and PTU in accordance with budget.• Support other departments as needed.• Ensure the quality of the network for Merchant, Dealers and staff satisfaction.• Handle Merchant, Dealers complaint, question and other request with related department. • Gather feedback from the sales force and customer to develop recommended solutions.• Establish themselves, and take ownership as the Area Leader for WING• Request other related report to support sales team to achieve the target• Other tasks assigned by line managerMarketing related:• Promote and position Wing marketing and merchandising materials.• Work with stakeholders to implement marketing plan/ strategy • Liaise with marketing team to ensure successful launch.• Monitor and report on competitive offerings in the market. • Liaise with strategic partners to ensure successful partnership and customer satisfaction.

Phnom Penh

Perform• Propose and implement agreed Area sales strategy.• Oversee/supervise Merchant, Dealers and Sale representative : • Assist Head of Sale, Senior and Regional Sales Manager to manage and achieve the target. • Back up Regional Sales Manager tasks.• Support project for commercial teams.• Control and oversee WING Channel (Merchant and dealers).• Grow the Mobile money business and PTU in accordance with budget.• Support other departments as needed.• Ensure the quality of the network for Merchant, Dealers and staff satisfaction.• Handle Merchant, Dealers complaint, question and other request with related department. • Gather feedback from the sales force and customer to develop recommended solutions.• Establish themselves, and take ownership as the Area Leader for WING• Request other related report to support sales team to achieve the target• Other tasks assigned by line manager• Marketing related:• Promote and position Wing marketing and merchandising materials.• Work with stakeholders to implement marketing plan/ strategy • Liaise with marketing team to ensure successful launch.• Monitor and report on competitive offerings in the market. • Liaise with strategic partners to ensure successful partnership and customer satisfaction.

Phnom Penh

• Propose and implement agreed Area sales strategy.• Oversee/supervise Merchant, Dealers and Sale representative : • Assist Senior Regional Sales Manager to manage team• Manage Regional Sales Supervisors in PP.• Recruit and oversee WING Channel (Merchant and dealers).• Respond to achieve and increase target every month• Manage sale representative team, motivating and evaluating them to ensure that they are working properly and Merchant and Dealers quality are maintained.• Provide training to Merchant, Dealers, Retail Outlet and Sales representative.• Manage Merchant, Dealers and sale representative to ensure those necessary customer documents are returned within the set timeline.• Ensure the quality of the network for Merchant, Dealers, Retail outlets and staff satisfaction.• Handle Merchant, Dealers and Retail outlets complaint , question and other request• Deposit money from top up in bank ‘s assigned by Company and Clear every evening with Finance • Follow the reconciliation process for the cash received from the Merchant, Dealers and sale representative.• Gather feedback from the sales force and customer to develop recommended solutions.• Establish themselves, and take ownership as the Area Leader for WING• Design sales rep’s territories for visiting and top up

Phnom Penh

Perform• Propose and implement agreed Area sales strategy.• Oversee/supervise Merchant, Dealers , Retail Outlets and Sale representative : • Assist Senior Sales Supervisors to manage team• Manage Sales rep in respective zone.• Recruit and oversee WING Channel (Merchant, dealers and Retail outlets).• Respond to achieve and increase target every month• Manage sale representative team, motivating and evaluating them to ensure that they are working properly • Ensure the quality of the network for Merchant, Dealers and staff satisfaction and maintained• Manage Merchant, Dealers, Retail Outlets and sale representative to ensure those necessary customer documents are returned within the set timeline.• Ensuring standards for quality, customer service and make sure Merchant, Dealers and Retail Outlet are well trained of each products and services• Handle Merchant, Dealers and Retail Outlets complaint , question and other request• Deposit money from top up in bank ‘s assigned by Company and Clear every evening with Finance • Follow the reconciliation process for the cash received from the Merchant, Dealers and sale representative.• Gather feedback from the sales force and customer to develop recommended solutions.• Establish themselves, and take ownership as the Area Leader for WING• Design sales rep’s territories for visiting and top up

Phnom Penh

Master Degree Of Business Administration, Marketing, Gpa: 3.61

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations