- Managed inventory to ensure a wide choice of up-to-date offers on the digital containertrading platform; introduced improvements to inventory management workflow.- Provided customer support to a wide range of customers (container traders, freightforwarders and shipping lines), including platform onboarding and after-sales support.- Collaborated with the IT department: suggested improvements for the internal ERP system,tested new features for both front-end and back-end.- Compiled and analyzed data to create reports and improve operational efficiency.

- Processed and quoted customer inquiries, calculated prices and prepared offers for multimodal, RoRo and container shipping - Participated in the development and implementation of customer-oriented logistics solutions for land transportation, sea freight and warehousing in project logistics; searched for ways to optimize the supply chain, - Created, fact-checked and proofread work documentation - orders, invoices and bookings, loading/packing instructions to cargo handling and port operators- Used Cargoplanner software for creation of stowage plans - Translated transport contracts and documentation (Russian-English, English-Russian)

An internship at FESCO Integrated Transport, Import Shipping DepartmentIssued invoices for freight-forwarding and extra servicesPrepared documents for taxation authoritiesConducted a consolidated statement for a high-profile customerPerformed last-mile dispatch work