- Demonstrate proficiency in sourcing strategies to identify and evaluate potential suppliers, ensuring alignment with quality, cost, and delivery requirements.- Apply strong negotiation techniques to secure advantageous terms and pricing agreements with suppliers, resulting in more cost savings.- Provide integral support in the coordination and execution of sales projects, ensuring smooth project workflows and timely deliverables.- Lead and manage the inside sales team to boost individual sales performance and achieve targets.- Market the product range to both existing customer base and potential clients.- Actively engage customers in all Forecast Planning and Inventory Control, including delivery schedules and order acceptance, to ensure customer satisfaction.- Maintain open channels of communication with sales personnel, collaborating closely with the team on stock allocation and order prioritization.- Streamline order processing, manage work orders proficiently, and ensure timely and accurate deliveries to fulfill customer requirements.- Collaborate closely with Logistics teams to promptly resolve order and shipment discrepancies.

- Address customer issues or concerns promptly and effectively, escalating complex issues to the appropriate team members or supervisors when necessary.- Maintain a thorough understanding of the company's products and services to effectively assist customers and provide accurate information.- Handle order processing tasks, including entering customer information, and coordinating product delivery or pickup.- Assist in managing inventory levels, including monitoring stock levels, conducting inventory counts, and coordinating with suppliers to replenish stock as needed.- Participate in training sessions and workshops to enhance product knowledge, sales skills, and customer service abilities.

- Offer support to customers via phone and email, addressing enquiries, providing product information, and assisting with purchases.- Communicating with customers to understand their needs and requirements and identify sales opportunities.- Prepare quotations in a timely manner and coordinate deliveries with customers and suppliers.

- Supervises daily procurement and purchasing operations.- Maintains strategic supplier relationships, negotiates pricing, monitors performance.- Expedites to response to changes in demand or disruptions in the supply chain.- Collaborates with other functions to meet current and future Inventory requirements and manage inventory levels.