Chee Eng Neo Email & Phone Number

+ Part of team providing enabling and efficient administrative support to ensure smooth operation of the office and satisfactory customer experience. + Support for 30+ local/overseas therapists/counsellors in all matters (not limited to scheduling appointments, client-related paperwork, correspondences with third parties, client follow up, invoicing etc.)+ Customer service interface via face-to-face, phone lines and digital platforms. + Connecting clients with suitable therapists… Show more + Part of team providing enabling and efficient administrative support to ensure smooth operation of the office and satisfactory customer experience. + Support for 30+ local/overseas therapists/counsellors in all matters (not limited to scheduling appointments, client-related paperwork, correspondences with third parties, client follow up, invoicing etc.)+ Customer service interface via face-to-face, phone lines and digital platforms. + Connecting clients with suitable therapists based on needs analysis. Show less

Singapore

+ Manage a team of 60+ staff, responsible for academic leadership and management, including learner outcomes & analytics, pedagogical innovation and project work + Provide thought leadership on holistic learner experience+ Identify areas of improvement, lead and implement demand- and performance-driven training programs + Collaborate with external stakeholders for growth and development opportunities + Lead strategy and implement professional development programs +… Show more + Manage a team of 60+ staff, responsible for academic leadership and management, including learner outcomes & analytics, pedagogical innovation and project work + Provide thought leadership on holistic learner experience+ Identify areas of improvement, lead and implement demand- and performance-driven training programs + Collaborate with external stakeholders for growth and development opportunities + Lead strategy and implement professional development programs + Seconded to Centre of Innovation for Electronics: lead marketing communications, digital marketing and participate in business development with SME partners on technology innovation Show less

+ Ensure positive brand growth and development of entire NIVEA range and Hansaplast + Provide team leadership to 3 Brand Managers and 1 Marketing Assistant+ Engage key stakeholders (trade marketing, sole distributor, supply chain) in successfully delivering aligned business goals + Spearhead promo sales results metrics & analytics for best practice sharing

+ Outstanding Performance Award in 2006 for topping sales and demonstrated leadership + Provide team leadership to drive commercial plan and customer profitability for duty free markets in Thailand and Singapore + Manage commercial relationships including market key duty free retailers, national airlines and in market distributors + Successful airport retail transformation and consumer innovation experience at Singapore Changi Airport and Thailand Bangkok Airport

+ Outstanding Performance Award in 2004 for Taiwan, South Korea and Japan markets + Nominee for ‘Global Keep Walking Award’; Best Demonstrated Practice (Johnnie Walker Frozen Gold Label campaign in Asia); Global Best Practice (Johnnie Walker F1 sponsorship)+ Execute trade marketing, merchandising and new brand initiatives with marketing budget ROI optimization + Foster strong customer relationships with key duty free retailers, national airlines and distributors + Manage and… Show more + Outstanding Performance Award in 2004 for Taiwan, South Korea and Japan markets + Nominee for ‘Global Keep Walking Award’; Best Demonstrated Practice (Johnnie Walker Frozen Gold Label campaign in Asia); Global Best Practice (Johnnie Walker F1 sponsorship)+ Execute trade marketing, merchandising and new brand initiatives with marketing budget ROI optimization + Foster strong customer relationships with key duty free retailers, national airlines and distributors + Manage and conduct retail/promotion sales training Show less

+ Grow Impulse Category market leader share by 5 points within 2 years (2000-2002) backed by winning teamwork among trade marketing, sales, operations, supply chain, distributors and vendor agencies + Award-winning launch campaign for Solero Shots with matching sales results: Gold Award and Overall Best In Asia in the Promotion Marketing Awards of Asia 2001; Solero Shots shot to No. 1 position in Singapore 2 months after launch

+ Responsible for growth in Take-Home category+ 300% increase in sponsorship returns through strategic event-focused branding and partner marketing + Guinness Book of World Records for Wall’s and Singapore in partnership with Microsoft Singapore and an VWO in celebration of Wall's website launch

Master Of Science

Certificate In Teaching & Learning (Higher Ed)

Grad Diploma, Marketing Management

Certificate In Public Relations

Bachelor Of Science (Bsc)(Hons)

Gce A Levels

Gce O Levels

Primary School