Connectbit is an IT system integrator that provides productivity solutions for SME & MNC. • Plan, develop and implement business objectives/budget. • Expand new business and achieve individual sales target.• End-to-end wide range of IT solutions (eg. Disaster recovery, O365, hybrid cloud, etc.) provisioning.• Conduct relevant market research & analysis to identify key trends in focused business sectors & implement marketing campaigns.• Established local & oversea partners.• Design new support offerings.• Perform service recovery and handle difficult C-suite.• Conduct monthly meeting to reflect business goals.

Schneider Electric (Top Fortune Global 500 Companies) specializes in energy efficiency solutions. Highlights• Regional experience with America, Europe & APAC. • Lead & provide technical support to Asia Pacific Lotus administrators.• Integration of different mail systems for acquired companies.• Consolidation of Notes mail & application servers.• Plan, implement & completed disaster recovery exercise. • Integrate and setup APAC blackberry server.• Ensure systems are compliant with APAC IT security.

HP (Top Fortune Global 500 Companies) developed and provided a wide variety of hardware & software components, and related services that cater for consumer, SME & MNC. • Provide immediate technical support for IT decision makers in the organization.• Level 3 backend support & troubleshooting to ensure stated SLA are met. • Provide support of Network printer, Office LAN network connectivity’s, wireless access, and remote access.• Strong experience in various backup software such as Arcserve, Netbackup, BackupExec and Data Protector.• Experience in mail systems specializing in Lotus Domino servers & client.• Implement and comply best practices in the area of IT security policy, standards and procedures.• Strong experience in security software specializing in Symantec anti-virus Corporate Server, Trend Micro and eTrust.• Give IT training and presentation to customers.• Experience in Perform system scripting for automation of work and specific tasks.• Active participation in monthly progress meetings with CIO & senior management.