Rajesh Cheela Email & Phone Number

Ashburn, Va, Us

Camden, Nj, Us

• As a SME provided solutions to technical issues, and areResponsible for meeting development schedules and ensuring the Delivered solution meets the technical specifications and design Requirements.• Involved in Business requirement gathering and totally responsible for Technical design, development, unit testing and migration.• Involved in Upgrade from BMC Remedy 9.x to Helix (Cloud)• Involved in Configuration and Customization of Smart-IT, DWPA, ITSM, Asset, CMDB and developed Reports Using Smart Reporting.• Developed Integrations between Azure DevOps, Chatbot, Ignio, Cognos, Netcool, Azure Monitor, Azure AD, Mainframes, ESPScheduler, Everbridge, SolarWinds and Helix for Incident, change Creation and Update• Teradata and Helix for Reporting and with workday for people data• Developed integration between Service Now and Helix • Involved Data Loads which includes foundation and CMDB data• Involved in Integration between TADDM, SCCM and Helix for CMDB• Created Multiple AI Jobs as well created custom code, DMT to load data into CMDB• Involved in building relationships between CI’s, People, Locations, Licenses and contracts.• Used Reconciliation to identify, compare and merge datasets from external data sources into CMDBEnvironment: BMC Helix, Action Request System 21.x,20.x,9.x/SQL Server, Windows

Charlotte, Nc, Us

• This Project Includes Integration between BOFA ITSM and Vendors Cisco, Comcast and AT&T using MuleSoft and REST API• Designed and developed Circuit Provisioning using SRM-AIF• Designed and Developed staging to create and update Incident, Change, Release from vendor systems using REST API.

Round Rock, Texas, Us

• As a Lead provided solutions to technical issues, and are Responsible for meeting development schedules and ensuring the Delivered solution meets the technical specifications and design Requirements.• Involved in Business requirement gathering and totally responsible for Technical design, development, unit testing and migration.• Involved in integration and Customization of Incident, Change and Asset Management.• Involved Data Loads from Dell System To NTT which includes foundation and CMDB data• Created Multiple AI Jobs as well created custom code, DMT to load data into CMDB• Involved in building relationships between CI’s, People, Locations, Licenses and contracts.• Used Reconciliation to identify, compare and merge datasets from external data sources into CMDB

Us

integration between BAO and SRM.Designing, development and implementing Service Request Definitions and make sure proper entitlements (entitlement groups, PED) are defined for the same.Maintain and develop the Service Catalogupgrade from 7.6.04 sp4 to 9.1 and fixing the issues.Extensively involved in improving the existing Agile process and drive it to success.Designed a mechanism to get vendor feeds (Insight, XEROX, DELL) into the staging area and automatically create CI’s in CMDB along with relating contract information and support group information.

Mclean, Va, Us

Migration, Installation, Configuration and Customization of ARS 8.x, ITSM 8.x, Midtier, CMDB, SLM, AI, SRM, BMC Atrium SSO and Customization of Change, Incident, Asset Management, CMDB and SRM.migration from BMC Remedy to Service Now

Omaha, Ne, Us

• Created staging forms to import, validate People and asset data• Created Permissions as CI’s• Built the relationships between CI’s and People.• Automated Permission CI Process from Work Order, SRM and Task Management• Automated the permissions for new hire process.• Created integration between remedy and external database for the standard server provisioning for SRM.

Alexandria, Virginia, Us

Lead Remedy Developer (SME)

Remedy Dev/Admin

Bethesda, Md, Us

New York, Ny, Us

Overland Park, Kansas, Us

• This project involved in Installation, Integration, Configuration and Customization of the ARS7.x, ITSM 7.x.• Involved in integration between NETCOOL, Remedy and TRS (Mainframe).• Involved in Installation and Configuration of the Test and Development environments.• Installed and Configured and Customized CMDB.• Installed and Configured EIE to import data from external databases to CMDB and ARS.• Consumed and published Web Services to integrate between NETCOOL, Remedy and TRS.

Washington, District Of Columbia, Us

Remedy Developer

Miami, Florida, Us

Remedy Developer

Houston, Texas, Us

Remedy Developer