Polycount was around when the game industry was budding, building a faithful online community of both professional and amateur game artists since 1998. We host high profile challenges and contest with companies such as Valve, Vigil (RIP), and Riot providing our community opportunities to not only get recognition but also profit from their hard work. You may seen the results with Valve's Polycount Pack, monthly Dota 2 item sets, or our amazing 2014 Riot Contest. As a co-owner I nominally wear the technologist hat but spend most of my time on the business side of things trying to keep revenue stable and build our site up without losing our distinctive charm.

As part of the Dedicated Server team I help plan, maintain, and scale the platform that underpins Fortnite.

As the Director of Engineer Operations I oversaw several projects:- cost control over our legacy AWS estate- consolidation of (expensive) services- building out our next-gen operations platform with managed Kubernetes- release engineering- infrastructure upgrade and overhaul- simplification of alerting, paging, and notification noise- increased uptime

As a member of the Community Engineering team I bring to bear 6+ years of Chef experience to help increase quality, reducing adoption friction, and make all our tools as delightful as possible. Primary focus is continuing maintainer-ship of the test-kitchen ecosystem and driving up cookbook quality.

Team moved from Business Development to newly created Product Marketing.- Product Messaging- Demos- Sales EnablementAlso continuing as the active maintainer of test-kitchen and bento, two open source projects critical to the Chef ecosystem.https://github.com/test-kitchen/test-kitchenhttps://github.com/chef/bento/

- Public Speaking (meetups and conferences)- Serving in a Solutions Architect/Engineer capacity- Delivering training- Demos- Community building- Identifying and educating global partners- Extensive travel- Occasional ability to leverage my Japanese degree

Working with vendors and partners to make using Chef even more delightful. Specifically I work on integrations which may range from cookbooks to libraries to knife plugins for a variety of different partners such as Cisco, VMware, F5, Citrix, and EMC. Between projects I wear a variety of hats ranging from global evangelism to training to community engineering.I spend a good deal of time in #chef (IRC) reproducing and solving user issues to pay forward all the help I received when I was just starting using Chef.Notable integrations:- EMC CoprHD (formerly ViPR Controller)- Citrix Netscaler- VMware vCloud Air- F5 BigIP- Cisco NexusOS

As an operations engineer who loved Riak, this was a natural role to move into. I continued to maintain serveral of the duties I had as an Operations Engineer such as cookbook development, apt/yum repos, and maintenance of RiakCS.net but with challenging new duties such as evaluating customer use cases, tech talks, and training customers. - Spending inordinate amounts of time in Keynote- preparing/giving tech talks- use case evaluation- training and community education- organizing and running our distributed systems conference, Ricon

Ops for Basho, makers of Riak. Some people might call it DevOps but either way I was responsible for all things that fall under the banner:Operations - building yolo colo, internal infrastructure, client consulting, Ricon (conference), riak chef cookbook, performance testingTechnical Evangelism - presentations, conferences, meetupsOther - Meme Generation, Hipchat administration

Build engineer for the Dark Millennium Online (DMO) and Darksiders 2 (DS2) projects. Responsible for continuous integration systems, build hardware, game server deployment, Perforce administration, and anything else that keeps the process moving forward.- Managed cross-team build system (DS2 and DMO)- Managed internal DMO game servers and related infrastructure servers: patching, database, and deployment.- Abstracted systems and tools for common use between projects- Experience setting up distributed build systems for PC, 360, PS3, and WiiU platformsProjects of note:- Migration and remapping of Perforce repository from Windows to Linux-- Remapping not supported so we rewrote the checkpoint and moved the files ourselves-- Increased Performance dramatically with only minor permission issues as a resultThe DMO project was unfortunately terminated shortly before Vigil and their parent company THQ went under.

Provided general system administration duties covering everything from laptop repair to VMware vSphere administration. As seems to be a recurring theme I migrated several physical servers to VMs, freeing up valuable rack space.

As a member of the Identity and Access Management team, under the Applications group of ITS, I assist in managing the nearly 5 million identities on record. Currently I am the area lead and administrator for Directory Services which includes a private enterprise directory, public white pages, and related Natural (mainframe based) applications. Responsibilities scale the entire stack from the hardware all the way up through the service deployment and management level. Official state title is an inaccurate but amusing label of "Software Engineer".

I supported the build system, related hardware and management systems for Star Wars Galaxies, a long runningonline game (MMORPG) comprising over 30 live and test clusters requiring 24/7 availability. I was the last to touchcode before it went live, and the first responder in IRC when something exploded. Development was agile, availability was high, and it was always mission critical; this is where I had the privilege to cut my teeth in the game industry.My opus was a assisting operations in a major systems reshuffle to reduce hardware while simultaneously increasing performance. After studying the metrics for a week we (myself and operations) were able to, without even coming close to using up our maintenance window or having any game issues on restart, both reduce the hardware footprint and increase performance by an average of 20%. It's one of my favorite projects and one where the extensive planning and testing completely paid off.

Served as division's system administrator while being a part-time student. This was the first time I was in an homogeneously Apple environment, with Xserves down to first gen iMacs. Quickly became an OSX expert, having experience with 10.3 onward including the Server offering. Implemented directory services for machine and user management as well as creating a base of documentation for the system staff.

The Help Desk services a user base of 80,000+ current and former students, employees, and guests via phone, chat, e-mail and in person. The senior title implies you were not only able to keep sane during fall registration periods, but you could do so while teaching 2 other trainees and juggling a half dozen security audits. This help desk has produced some of the University's best IT personnel, given a preternatural understanding of the innerconnected workings of nearly every service offered to the campus. Was proud to work there and it remains one of my favorite postilions.