Yang T. Email & Phone Number

Malaysia

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Manage orders, inquiries, and sales rep requests in Southern California- Accurately submitting and processing customer and internal orders- Manage and troubleshoot open orders in the system that are unable to ship right away (backorders, standing order, specific batch requests, etc.) - Resolve customer and order related issues through Live Chat, Phone and Email channels- Communicate with various internal teams including Sales, Technical Support, and Corporate Operations

Burnaby, British Columbia, Canada

- Managed 300+ short-term employment contracts and clients across Canada - Acted as the secondary point of contact for client enquiries and concerns- Managed high priority clients and handled urgent tasks and emergencies- Helping clients identify staffing needs and presented candidates for hire- Acquired and negotiated contracts with new clients - Managed, budgeted, and implemented projects that boosted nurse recruitment by 50%

Burnaby, British Columbia, Canada

- Ensured smooth operation and support to 150+ hospitals across Canada- Ensured proper onboarding and compliance for 300+ short-term employment contracts- Arranged travel logistics and accommodation for travel nurses - Prepared +700 detailed employment contracts for short-term employment travel nurses- Improved company brand resulting in increased followers by 40% through creative and consistent social media management and content creation- Acted as leader of the Administrative team and in charge of training new recruits

Vancouver, British Columbia, Canada

- Developed communication materials by writing and preparing creative material and website posts- Organized and coordinated weekly seminars attracting 100+ audience members regularly - Managed faculty website and prepared monthly newsletters to over 300+ mailing list recipients- Encouraged teamwork by providing reliable administrative support to co-workers regularly

Vancouver, British Columbia, Canada

- Primary point of contact for student enquiries - Provided care and built relationships with over 40 students by acting as confidant and advisor- Improved community engagement and morale by coordinating and organizing events- Solicited student feedback using survey program to evaluate program and participant satisfaction and areas of improvement

Vancouver, British Columbia, Canada

- Created a formal restoration project proposal and scientific final report for Lost Lagoon Lake - Researched scientific literature and liaised with ecology experts to formulate restoration plan- Prepared agendas for project meetings and recorded detailed meeting minutes- Data collection through research and on the field sampling- Detailed documentation of data, literature review, project proposals, and environmental reports for future use with the Vancouver Parks Board

New Westminster, British Columbia, Canada

- Provided customer service to 100+ customers on a daily basis, promoting positive customer relations- Answering phone calls, processing transactions, and food preparation

Burnaby, British Columbia, Canada

- Maintained lab by calibrating equipment and cleaning surfaces and items used- Prepared fuel samples and solutions for use in analysis of samples- Developed, maintained, and improved data spreadsheets