• Utilize client statements to analyze savings and possible value-added services.• Menu Development that promoted client retention and 60% annual sales increase.• Promotion via social media to maximize brand identity and generate warm leads.• Maintaining company website with up-to-date with product/service specifications and availability• Forecasting and budgets, deposits and payments, reduced and controlled expenses to surpass revenue goals

Owner, Personal Chef providing, Chef Services, Meal Planning, Workshops, Coaching, Chef Consulting and Cooking Classes. Specializing in Juice and Food Detoxing.Providing Medicinal Food Research for clients with various illnesses including difficult autoimmune disorders. #EatMoreEatBetter

Our MissionThe mission of Lupus Columbia SC is the help improve the quality of life of people affected by lupus through support groups, education, advocacy, and awareness.Our VisionOur vision is to provide a haven of open communication, a resource of support, environment of laughter and tavern of healing for Columbia's survivors, family members and caregivers of lupus.

• Responsible for the day-to-day operations which included developing an engaged and productive team, ensuring high resident satisfaction, and ensuring strong financial performance.• Set community goals and culture by providing leadership and vision.• Responsible for community financial performance through occupancy and revenue growth and expense management to achieve net operating income growth.• Developed and implemented quarterly business plans to maintain high occupancy and achieve financial goals – budgeting, monitoring and corrective action planning.• Maintained high occupancy through the development and implementation of a sales and marketing program. • Established positive relationships with residents by attending community events, holding meetings with residents and advisors, proactively identify problems and implementing corrective actions to ensure resident engagement, independence and happiness.

• Responsible for the growth, census, and revenue of the building which was established by leasing apartments.• Developed and closed leads utilizing personal appointments and telephone/email follow-up• Completed strategic outside sales calls with current and potential referral sources that resulted in increased referrals to the community.• Conducted community-based training sessions that maximized the participation and effectiveness of other community-based employees in sales efforts• Maintained a database of current and potential referral sources with complete and daily updates• Established and maintained relationships with industry influencers and key community and strategic partners

-Helped manage projects through initial client meeting and budget analysis -Reduced costs by identifying future staffing requirements in accordance with a new clients’ requests. -Helped design and implement a Performance Management Standards for all staff, thereafter ensured that effective performance is an ongoing process. -Reduced costs and increased quality service by reviewing vendor performance on a regular basis. -Researched salary review costs, budgets and presentations to upper management.

-Developed promotion materials, customer follow-up questionnaires for local facility. -Maintained staff training records. -Trained staff to deal with enquiries, complaints and financial data.-Reconciled occupancy reports, calculations of average daily rate (ADR) and revenue per available room(Revpar)