- Development and execution of the commercial partnership plan in the luxury segment, National and International, from travel to education, from real estate to jewellery, events to technology, among others;- Development and execution of the taylor made services plan;- Client management, attending to their wishes and needs, presenting effective, personalized and premium solutions;- Coordination with business partners and execution of the services requested by customers, in an effective, personalized and premium way;- Anticipate customer needs and present exclusive and limited solutions;- Ensure privileged access to events, products or services;- Definition and supervision of KPI's;

->E-commerce Manager Assistant:- Management a team to support on all daily activities for both ecommerce and physical shop- Ensure all orders are delivered on-time with no delays and specifically according to customer request- Orders preparation and invoice submission- Shop warehouse stock management ( Software Primavera B2B )- Campaigns management to guarantee product availability- Make sure packing and preparation of orders are performed according to all the highs standards set by the brand->Sales Assistant:- To plan, apply and monitor the required measures in order to reach and exceed sales targets (KPIs)- Train and ensure the seamless integration of the new employees- Management of stocks and inventories of articles ( Software Primavera B2B )- Coordination of store merchandising and product / brand positioning

Inov Contact (INOV Contacto is an international internship program promoted by AICEP, Portuguese Trade & InvestmentAgency that provides highly qualified and motivated interns to support the internationalization of your company)Work with the country manager Brazil:- Sales Force CRM Management - Development of customer network and identification of potencial clients- Use a range of inputs from data, customer feedback and our own judgement to build a prioritised project backlog- Work with a team of highly skilled software engineers and designers to ensure timely delivery of the project- Work with stakeholders to coordinate dependencies, unblock unanticipated issues to successfully deliver- Responsible for the delivery of projects in a timely manner, reprioritising where necessary- Monitor legal, contractual, and financial aspects of the projects

"My Story Hotels" - Project Manager (Construction)- Oversee and monitor progress against time, cost, H&S and quality requirements for the project- Review package allowances, programme and project plans- Maintain regular liaison and communication with H&S Manager, Commercial Manager, Construction Manager, Package Manager, SiteManagers, Designers and Design Team to ensure coordination of construction activities- Develop client relationship, manage client expectations, and ensure construction activities are aligned with customer requirements- Lead the construction project team including providing guidance and direction on implementing the project strategy, program andbudgetManagement of 90 "Seaside" Stores - Retail/ConstructionAdaptation and creation of new processes for continuous improvement through a programme of change initiatives; specifically usingReliability Based Maintenance as part of the "Predict and Prevent" asset stewardship strategy- Work in close cooperation with district managers and stakeholdes- Negotiation of commercial proposals- Identifying efficiency and cost reduction like reduce/eliminate unplanned equipment failures- Standardize the maintenance strategy- Understand failure modes and timing of events to proactively perform the right maintenance- Meticulous day to day management of tasks and individuals, overseeing a complex network of activity (Maintenance of 90 Stores)