Management Associate
Current• Actively rotated through various departments including customer service and business divisions, assuming roles primarily in project management. Successfully led and completed several digital finance projects, notably the Nan Shan Life Financial FIDO Mobile Insurance Pilot Project.• As project lead for the Financial FIDO Mobile Insurance Pilot, utilized BPMN skills to swiftly assess existing mobile insurance processes within the company, identifying pain points such as the need for… Show more • Actively rotated through various departments including customer service and business divisions, assuming roles primarily in project management. Successfully led and completed several digital finance projects, notably the Nan Shan Life Financial FIDO Mobile Insurance Pilot Project.• As project lead for the Financial FIDO Mobile Insurance Pilot, utilized BPMN skills to swiftly assess existing mobile insurance processes within the company, identifying pain points such as the need for paper-based e-consent forms and lengthy signature requirements.• Leveraging Python for data analysis, proposed and championed a Financial FIDO identity verification solution, presenting compelling data-driven insights to company executives.• Employed agile management methodologies to regularly review project progress and collaborate across departments, ensuring timely project completion and achievement of objectives. Ultimately launched a new app and successfully integrated Financial FIDO identity verification, significantly improving efficiency and user experience in the mobile insurance process.• Presented trial project reports to insurance regulators on behalf of the company, securing approval, demonstrating strong leadership and problem-solving capabilities.• 擔任儲備幹部期間,積極參與南山人壽保險公司的客服和業務不同部門的輪調,並主要擔任專案經理的角色負責專案管理,成功推動並完成數個數位金融專案,包括最近的南山人壽金融FIDO行動投保試辦案。• 在金融FIDO行動投保試辦案中,擔任專案負責人,利用BPMN技能快速盤點現有行動投保流程,發現並解決流程中的痛點,例如需手簽紙本e化投保同意書及簽名繁多耗時問題。• 基於數據分析為基礎,提出並成功推動金融FIDO身分驗證方案,並透過Python進行數據分析,為公司高層提供佐證,以取得對專案的支持。• 實施敏捷管理方法,定期檢視專案進度並與多部門合作,確保專案按時完成並達成目標,最終推出新APP並成功導入金融FIDO身分驗證,顯著改進行動投保流程效率和用戶體驗。• 代表公司向保險局進行南山人壽金融FIDO行動投保試辦案報告,取得審批通過,展示出色的領導力和解決問題的能力。 Show less