KEY RESPONSIBILITIES • Sort and sequence items for delivery and prepare delivery routes by arranging the mail in the order they will be delivered.• Deliver mail, parcels, documents and other items to customers’ premises and mailboxes, on a motorbike ensuring accurate and prompt delivery.• Complete daily vehicle safety checks.• Travel along planned routes whilst adhering to Expected Time of Arrival (ETA) KPI’s• Loads and unloads mail from motorised transport.• Handle customer enquiries, including general information about postal services, provide information on delivery schedules and assist with any concerns or complaints.• Adhere to safety protocols including safely operating vehicles, using proper lifting techniques when handling heavy packages and being aware of potential hazards along the delivery route. • Report any issues encountered during the delivery process, as well as maintain logbooks, directories, mail counts and delivery records.• Obtain signatures on registered, insured, passports and certified mail.• Return undelivered items to post office at conclusion of round.KEY ACHIEVEMENTS • Achieved exceptional performance in Expected Time of Arrival (ETA) as a vital member of a top ranked team (in top 4) in the entire Victoria region.

KEY RESPONSIBILITIES • Prepared pizza dough and assembled pizzas by adding toppings, and other ingredients according to standardised recipes and portion sizes, while ensuring consistency and aesthetics remain of a high standard.• Operated pizza ovens including monitoring temperatures, rotating pizzas, and practicing proper food handling and safety protocols.• Provided excellent customer service by assisting customers through taking orders over the phone, in person, or through online platforms, as well as provided recommendations and answered queries.• Processed payments handled cash transactions and operated the cash register.• Help with pizza deliveries by packaging orders, organising delivery routes, and delivering pizzas.• Maintained cleanliness and hygiene standards at all times in the pizza shop.