Provided supplemental non-clinical role coverage for over 35 different service offices nationwide goingthrough growth cycles, needing additional support, or filling in for an open need. Assisted various support offices with enterprise-wide process improvement projects. Acted as a mentor for new hires to team to assist with the transition from working in a traditional support office to working as a consultant.Key Accomplishments:- Provided role-based non-clinical training of more than 20 new office staff hires and/or staff in need ofadditional resources through group training and individual training sessions.- Supported and mentored employees of three new joint ventures and office acquisitions.- Conducted role validation assessments to determine level of proficiency and identified opportunitiesfor improvement by providing reports to office and division directors.- Assisted division of nine offices with 45% reduction of bad debt at end of year billing.- Overhauled and lead team Diversity Equity and Inclusivity discussions and monthly webinars. Createdand lead monthly presentations on various topics.- Member of the Racial and Ethnic Diversity Employee Resource Council, part of BAYADA's DEI Resource group.