Senior Account Manager
Current
Aug 2023 - Present
Who is Chelle' Brown? Overview
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Chelle' Brown is listed as Senior Account Manager at Paycom, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Chelle' Brown.
Chelle' Brown previously worked as Customer Success Manager at Nextdesk Technologies and Account Administrator at Roadvantage. Chelle' Brown holds Bachelor’S Degree, Public Relations from University Of South Alabama.
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Profile bio
About Chelle' Brown
What motivates me as a Sales Engineer professional is knowing I am helping people and making a difference. I am passionate about training and educating clients to foster a long-term trusted advisor relationship within their accounts. I focus on team collaboration to devise and execute creative outreach techniques in competitive markets. I am a hands-on leader who guides and assists people when needed. It is important that everyone feels involved and welcomed and can broadcast their talents to achieve consistent results. I pride myself on being a detail-oriented professional with excellent problem-solving and follow-up skills. My diverse background has taught me how to multitask and manage multiple projects in a fast-paced environment as efficiently as possible. My natural interpersonal skills have allowed me to create lasting relationships with a high client retention rate.A few of my achievements:⭐ Championed customer service throughout an eight-year career in customer-facing roles.⭐ Sold 3 pools within the first month of opening, generating $200K in revenue.⭐ Drove upselling and cross-selling strategies to generate $100K in new revenue biweekly.⭐ Graduated with a 3.2 GPA with a BA in Communication from the University of South Alabama.⭐ Graduate Certificate – Contemporary Theory in Couple and Family Systems from Capella University.⭐ Careerist Certificate - Sales Engineer/Solutions Engineer In my free time I enjoy being a fur Mom Nubya & Cocoa, Running my online accessories boutique Beyond Chill, and journaling .
Current workplace
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5 roles
Chelle' Brown work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Nextdesk Technologies
Develop and execute strategies to grow and maintain strong B2B sales through personalized sales plans and activities based on account-and-market-specific knowledge.✨ Generated $200K+ in monthly revenue by cultivating relationships to upsell and cross-sell tailored products.✨ Manage 50-60 account ongoingly. ✨ Achieve ~95% in customer renewals across a diverse book of accounts.✨ Enhanced cross-collaboration to improve services while liaising between sales and customer service departments.✨ Provided solutions and recommendations to increase sales opportunities while handling customers' needs via phone, chat, and tickets via Jira.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), Jira, MySQL, Asana, CRM
May 2020 - Dec 2023
Account Administrator
Provided client and administrative service and support to 6 Sales Account Management team members.✨ Reviewed and processed $500K in monthly accounting receivables and incoming payments, ensuring compliance with financial policies and procedures. ✨ Standardized policies and procedures while training fellow employees, answering team member questions, and reviewing the quality of team member work. ✨ Generated 3 comprehensive and detailed reports weekly about team performance, objectives, and deadlines.✨ Leveraged expert product knowledge to effectively assist customers with their needs and improve sales.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), Jira, MySQL, Asana
Jun 2018 - Nov 2019
Inside Claims Adjuster
Managing the assessment of damages and examined 100+ claim forms to determine insurance coverage and client responsibility.✨ Calculated the damages, communicated with claimants, and interviewed witnesses, police officers, and field experts to determine claim outcomes.✨ Maintained current knowledge of contract, property, and insurance laws to provide exceptional service throughout the claim lifecycle. ✨ Managed financial transactions, including posting revenue and customer payments and entering transactions from the lock box and local deposits.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook), Xactimate, Jira, MySQL, Asana
Dec 2016 - Dec 2018
Receipting Specialist
Reconciled the accounts receivable ledger to ensure the accurate posting of all payments and unpaid invoices.✨ Provided high-level customer service while liaising between the hospital, patients, and insurance companies.✨ Served as an expert on medical billing and accounts payable procedures to explain benefits and support patients. ✨ Ensured compliance with finances by resolving invalid or authorized deductions.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook), CPSI
Jan 2016 - Sep 2017
Team & coworkers
Colleagues at Paycom
Other employees you can reach at paycom.com. View company contacts →
CT
Chase Toegel
Colleague at PaycomOklahoma City, Oklahoma, United States
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EK
Erica Knapp
Colleague at PaycomOklahoma City, Oklahoma, United States
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TE
Toni Ellington
Colleague at PaycomOklahoma City Metropolitan Area, United States
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DP
Dustin Pham
Colleague at PaycomOklahoma City, Oklahoma, United States
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KW
Kyle Williams A-Csm, Psk
Colleague at PaycomNorman, Oklahoma, United States
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JS
Jacob Snowden
Colleague at PaycomEnid, Oklahoma, United States
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KN
Kathy Nguyen
Colleague at PaycomOklahoma City, Oklahoma, United States
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EG
Emily Grant
Colleague at PaycomDallas, Texas, United States
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MR
Maaz Rao
Colleague at PaycomDallas-Fort Worth Metroplex, United States
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JC
James Creed Jr.
Colleague at PaycomGreater Richmond Region, United States
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Chase Toegel
Colleague at PaycomOklahoma City, Oklahoma, United States
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EK
Erica Knapp
Colleague at PaycomOklahoma City, Oklahoma, United States
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TE
Toni Ellington
Colleague at PaycomOklahoma City Metropolitan Area, United States
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DP
Dustin Pham
Colleague at PaycomOklahoma City, Oklahoma, United States
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KW
Kyle Williams A-Csm, Psk
Colleague at PaycomNorman, Oklahoma, United States
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JS
Jacob Snowden
Colleague at PaycomEnid, Oklahoma, United States
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KN
Kathy Nguyen
Colleague at PaycomOklahoma City, Oklahoma, United States
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EG
Emily Grant
Colleague at PaycomDallas, Texas, United States
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MR
Maaz Rao
Colleague at PaycomDallas-Fort Worth Metroplex, United States
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JC
James Creed Jr.
Colleague at PaycomGreater Richmond Region, United States
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3 education records
Chelle' Brown education
Bachelor’S Degree, Public Relations
University Of South Alabama
Graduate Certificate, Contemporary Theory In Couple And Family Systems
Capella University
Sales Engineering, Engineering Technology
Careerist Technical School
FAQ
Frequently asked questions about Chelle' Brown
Quick answers generated from the profile data available on this page.
What company does Chelle' Brown work for?
Chelle' Brown works for Paycom.
What is Chelle' Brown's role at Paycom?
Chelle' Brown is listed as Senior Account Manager at Paycom.
Where is Chelle' Brown based?
Chelle' Brown is based in Plano, Texas, United States while working with Paycom.
What companies has Chelle' Brown worked for?
Chelle' Brown has worked for Paycom, Nextdesk Technologies, Roadvantage, E. A. Renfroe & Company, and Cpsi.
Who are Chelle' Brown's colleagues at Paycom?
Chelle' Brown's colleagues at Paycom include Chase Toegel, Erica Knapp, Toni Ellington, Dustin Pham, and Kyle Williams A-Csm, Psk.
How can I contact Chelle' Brown?
You can use AeroLeads to view verified contact signals for Chelle' Brown at Paycom, including work email, phone, and LinkedIn data when available.
What schools did Chelle' Brown attend?
Chelle' Brown holds Bachelor’S Degree, Public Relations from University Of South Alabama.
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