Chelle' Brown

Chelle' Brown Email and Phone Number

Sales Engineer πŸ‘©πŸΎβ€πŸ’Ό | Sales Strategist | Foodie πŸ₯‘ | Demo Expert| Relationship Builder | Product Expert | Shopping Fanatic πŸ›οΈ | Dog Mom πŸ‘©πŸΎβ€πŸ’Ό @ Paycom
Chelle' Brown's Location
Plano, Texas, United States, United States
About Chelle' Brown

What motivates me as a Sales Engineer professional is knowing I am helping people and making a difference. I am passionate about training and educating clients to foster a long-term trusted advisor relationship within their accounts. I focus on team collaboration to devise and execute creative outreach techniques in competitive markets. I am a hands-on leader who guides and assists people when needed. It is important that everyone feels involved and welcomed and can broadcast their talents to achieve consistent results. I pride myself on being a detail-oriented professional with excellent problem-solving and follow-up skills. My diverse background has taught me how to multitask and manage multiple projects in a fast-paced environment as efficiently as possible. My natural interpersonal skills have allowed me to create lasting relationships with a high client retention rate.A few of my achievements:⭐ Championed customer service throughout an eight-year career in customer-facing roles.⭐ Sold 3 pools within the first month of opening, generating $200K in revenue.⭐ Drove upselling and cross-selling strategies to generate $100K in new revenue biweekly.⭐ Graduated with a 3.2 GPA with a BA in Communication from the University of South Alabama.⭐ Graduate Certificate – Contemporary Theory in Couple and Family Systems from Capella University.⭐ Careerist Certificate - Sales Engineer/Solutions Engineer In my free time I enjoy being a fur Mom Nubya & Cocoa, Running my online accessories boutique Beyond Chill, and journaling .

Chelle' Brown's Current Company Details
Paycom

Paycom

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Sales Engineer πŸ‘©πŸΎβ€πŸ’Ό | Sales Strategist | Foodie πŸ₯‘ | Demo Expert| Relationship Builder | Product Expert | Shopping Fanatic πŸ›οΈ | Dog Mom πŸ‘©πŸΎβ€πŸ’Ό
Website:
paycom.com
Chelle' Brown Work Experience Details
  • Paycom
    Senior Account Manager
    Paycom Aug 2023 - Present
    Oklahoma City, Oklahoma, Us
  • Nextdesk Technologies
    Customer Success Manager
    Nextdesk Technologies May 2020 - Dec 2023
    Develop and execute strategies to grow and maintain strong B2B sales through personalized sales plans and activities based on account-and-market-specific knowledge.✨ Generated $200K+ in monthly revenue by cultivating relationships to upsell and cross-sell tailored products.✨ Manage 50-60 account ongoingly. ✨ Achieve ~95% in customer renewals across a diverse book of accounts.✨ Enhanced cross-collaboration to improve services while liaising between sales and customer service departments.✨ Provided solutions and recommendations to increase sales opportunities while handling customers' needs via phone, chat, and tickets via Jira.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), Jira, MySQL, Asana, CRM
  • Roadvantage
    Account Administrator
    Roadvantage Jun 2018 - Nov 2019
    Austin, Tx, Us
    Provided client and administrative service and support to 6 Sales Account Management team members.✨ Reviewed and processed $500K in monthly accounting receivables and incoming payments, ensuring compliance with financial policies and procedures. ✨ Standardized policies and procedures while training fellow employees, answering team member questions, and reviewing the quality of team member work. ✨ Generated 3 comprehensive and detailed reports weekly about team performance, objectives, and deadlines.✨ Leveraged expert product knowledge to effectively assist customers with their needs and improve sales.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), Jira, MySQL, Asana
  • E. A. Renfroe & Company
    Inside Claims Adjuster
    E. A. Renfroe & Company Dec 2016 - Dec 2018
    Birmingham, Alabama, Us
    Managing the assessment of damages and examined 100+ claim forms to determine insurance coverage and client responsibility.✨ Calculated the damages, communicated with claimants, and interviewed witnesses, police officers, and field experts to determine claim outcomes.✨ Maintained current knowledge of contract, property, and insurance laws to provide exceptional service throughout the claim lifecycle. ✨ Managed financial transactions, including posting revenue and customer payments and entering transactions from the lock box and local deposits.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook), Xactimate, Jira, MySQL, Asana
  • Cpsi
    Receipting Specialist
    Cpsi Jan 2016 - Sep 2017
    Mobile, Al, Us
    Reconciled the accounts receivable ledger to ensure the accurate posting of all payments and unpaid invoices.✨ Provided high-level customer service while liaising between the hospital, patients, and insurance companies.✨ Served as an expert on medical billing and accounts payable procedures to explain benefits and support patients. ✨ Ensured compliance with finances by resolving invalid or authorized deductions.Technologies: Microsoft Office (Word, Excel, PowerPoint, Outlook), CPSI

Chelle' Brown Education Details

  • University Of South Alabama
    University Of South Alabama
    Public Relations
  • Capella University
    Capella University
    Contemporary Theory In Couple And Family Systems
  • Careerist Technical School
    Careerist Technical School
    Engineering Technology

Frequently Asked Questions about Chelle' Brown

What company does Chelle' Brown work for?

Chelle' Brown works for Paycom

What is Chelle' Brown's role at the current company?

Chelle' Brown's current role is Sales Engineer πŸ‘©πŸΎβ€πŸ’Ό | Sales Strategist | Foodie πŸ₯‘ | Demo Expert| Relationship Builder | Product Expert | Shopping Fanatic πŸ›οΈ | Dog Mom πŸ‘©πŸΎβ€πŸ’Ό.

What schools did Chelle' Brown attend?

Chelle' Brown attended University Of South Alabama, Capella University, Careerist Technical School.

Who are Chelle' Brown's colleagues?

Chelle' Brown's colleagues are Scott Bouma, Taylor Slagle, Alec Lasley, Michelle Haskins, Angela Shorter, Jacob Pulley, Joann Lee.

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