Chelsea Hanson Email & Phone Number

Annapolis, Maryland, United States

Annapolis, Maryland, United States

- Support 50+ associates in three offices with day to day operations through teaching and troubleshooting tools and technology, in addition to creating print, email and social media marketing materials, maintaining quality control and answering compliance questions.- Onboard new real estate agents and create learning materials for transaction management platforms, marketing tools, brand standards, policies and procedures. 20+ onboarded thus far.- Utilize Monday.com to track progress for new agent onboardings.- Organize, market and execute sponsorships and events such as participation in the Pride Parade, U.S. Boat Shows and more by communicating shift schedules, managing timeline and budget, placing rental orders, and maintaining daily event logistics.- Monitor listing and transaction management to maintain quality control, timeline adherence and troubleshooting help through programs such as Bright MLS, DASH/Anywhere and Brokerage Engine.- Curate Sales Slides including pulling sales stats, office and event reminders, and lead the bi-weekly sales meeting presentation with our Brokerage Manager.- Provide tech support for both Window and Apple devices and operating systems.- Maintain the highest level of professionalism greeting guests, answering phones and directing clients to agents. Manage and order inventory and maintain phone duty schedules and room reservations.

Southampton, Ny

- Led social media advertising initiatives and the implementation of the 2020 Healthcare Heroes Fund ($2M+ raised), including designing graphics and writing copy for social media along with tracking and reporting all donations for the campaign.- Contributed to the redesign of the Annual Summer Party including monitoring event logistics (creation and delivery of COVID-safe "party boxes" with wines, appetizers and donations from 20+ local vendors, restaurants and florists) as well as donation tracking and reporting ($700K+ raised).- Managed all monetary donations in Raiser's Edge, prepared deposits and finance reports, edited and mailed tax receipt letters, and filed and updated donor records daily in CRM.- Produced the Hamptons Health Hotline talk show on LTV East Hampton, which included researching episode topics, coordinating special guests, creating TV graphics and uploading episodes to YouTube.- Maintained office needs including inventory and ordering supplies, distributing mail, coordinating maintenance with vendors, and more.- Acted as office manager at front desk to greet visitors, prepare meetings and Zoom calls and answer phones.

East Hampton, Ny

- Co-led events from start to finish including implementation, planning, budget tracking, execution, timeline management, and logistics for 18 unique weddings and social events in the Hamptons for 70 to 400 guests.- Developed working relationships with and managed 50+ vendors, caterers, florists, property and hotel managers, and clients to embrace their vision and bring it to life.- Worked as part of a team to construct and follow a strict timeline and troubleshoot any day-of conflicts to ensure the event ran smoothly and seamlessly. - Acquired permits, coordinated meetings and gathered necessary records for logistics and planning meetings.- Updated and organized the CRM database (Daylite) and managed emails, phone calls, and the team calendar in addition to daily administrative tasks.- Spearheaded the implementation of Asana for task management and worked as the contact point and problem solver for all IT needs.

Annapolis, Md

- Reviewed social media accounts for clients in order to create a strategy of best and most effective practices including promoting across platforms, consistent branding across platforms, making social accounts more accessible and using different platforms to reach multiple audiences and demographics. - Designed social media graphics for clients using Canva.- Traveled to the Chicago Auto Show with Maryland Public Television's "MotorWeek" to present awards, help manage a press conference and contribute posts during a social media tour.

Exclusive contract with John Di Domenico (comedian and impersonator)- Worked with John to grow his presence on Twitter and Facebook by creating and scheduling daily posts on both platforms.- Received verified status on John's Facebook page and worked toward verification on Twitter.- Consulted with John to improve tweets and Facebook posts by creating an effective social strategy to increase reach and engagement using hashtags and multimedia.- Promoted all of John's social channels across multiple platforms to further increase his audience.- Designed graphics including a Facebook cover photo and Twitter header, along with multiple testimonial graphics to be used on social media.

Annapolis, Md

- Mastered CRM software to transfer contacts and data, update information and schedule appointments.- Assisted in instructing employees on how to best use CRM software and shortcuts in order to work most efficiently.- Typed, edited and assisted in correspondence with clients.- Classified and scanned insurance illustrations and policies into the online Box system.- Recorded tax information and tallied expenses.- Maintained and updated a calendar of duties and responsibilities to be completed, among other administrative tasks.

Annapolis, Md

- Organized and planned service for multiple tables, serving up to 30 guests at one time, making them feel welcome with efficient and polite service.- Established a routine to effectively serve within the time constraints and cater to all the guest's needs.- Set up prior to events by creating buffet displays and setting tables, and cleaned up post-events.- Contributed to event design by assisting with tablescapes and floral arrangements for large-scale events.

Annapolis, Maryland, United States

- Greeted guests with a friendly and positive attitude, and organized seating and reservations through the Open Table system.- Helped set up for banquet events, set tables for large parties, managed coat check and maintained a clean and welcoming lobby environment.

College Park, Md

- Created and published social media content daily on Twitter, Facebook, Instagram and Snapchat including event pages, promoted posts, and blog content.- Grew SEE's Facebook page to more than 10,500 likes, Twitter to more than 5,000 followers and doubled SEE's Instagram follower count.- Brainstormed with the promotions team to create and execute innovative marketing ideas and engaging content using original hashtags and social media giveaways (i.e. #BuildABae for a Valentine's Day Build-a-bear event). - Delivered the essence of SEE to more than 35,000 students, faculty and community members by being transparent on behalf of the organization and responsive to campus and community needs.- Hosted Facebook Live broadcasts for events such as Battle of the Bands and the Art Attack release.- Wrote and disseminated multiple press releases per semester for events such as the Homecoming Comedy Show featuring "Silicon Valley" star T.J. Miller, and Art Attack featuring 2 Chainz.-Organized and supervised press interviews and conducted all communication and planning with press prior to and the day of events.- Contacted event advertisers such as our local radio station Hot 99.5 and organized ticket giveaways and partnerships.- Restructured and lead efficient and effective promo team meetings and composed meeting agendas that held team members accountable.- Set up for events by building stages, helping with equipment and organizing giveaways, and contributed to clean up efforts post-events.Student Entertainment Events is the premiere programming board at the University of Maryland. We have brought talent such as Big Sean, Jessie J, The Chainsmokers, Kevin Hart and Jessica Williams to campus for concerts, comedy shows and lectures. As stated on its website, "Student Entertainment Events (SEE) is the principal student programming board responsible for producing and supporting campus events that entertain, enhance, and inspire a diverse campus culture."

College Park, Md

- Brainstormed with the marketing team to develop and conceptualize experiential marketing campaigns across campus.- Contributed to marketing efforts with the creation of unique hashtags and other out-of-the-box ideas.- Volunteered to pass out handbills, hang posters and design chalk displays on the sidewalks to advertise for upcoming events.- Hosted SEE's marketing table and supervised giveaways in the student union and during events.- Received a Certificate of Outstanding Achievement.

College Park, Md

- Pitched multiple stories about campus culture, events, advice columns, going-out guides, profiles or research-based articles.- Wrote articles in AP Style to be published online.I was a staff writer for the University of Maryland's chapter of Her Campus for a year and a half. My favorite story was a profile of a student journalist, Sammi Silber, and my most popular story was a guide to "Bust Boredom this Summer," which included popular attractions in Washington, D.C.

Annapolis, Md

- Researched and wrote multiple 300-500 word articles and blurbs to be featured in going out guides in the magazine.- Conducted in-person and phone interviews for Towne Salute articles, which profiled members of the community.- Wrote and edited the full-page articles with information provided in the interviews.- Fact-checked and did additional research for lists, guides, and upcoming events.Within this internship, I was able to put to use the skills I've learned at the Philip Merrill College of Journalism and continued to learn in a fast-paced, friendly and comfortable environment. I was challenged to step out of my comfort zone and am proud of the accomplishments I achieved and published work that came out of this internship.

Bachelor’S Degree, Multiplatform Journalism

Activities and Societies: Student Entertainment Events, Terp Thon, Her Campus, The Campus Trainer, Net ImpactMinor in Innovation.

Associate’S Degree, Transfer Studies

Activities and Societies: Phi Theta Kappa Honor SocietyCompleted 60+ credits and received an A.A. degree