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Chelly Mateo is listed as MyRisk/HyperGRC Executive Assistant, former Sr. Supervisor of Accenture Inc. and Administrative Officer of Dept. of Educ. PH at MyRISK® HyperGRC™, based in Ilocos Norte, Ilocos Region, Philippines. AeroLeads shows a matched LinkedIn profile for Chelly Mateo.
Chelly Mateo previously worked as Executive Assistant at Myrisk® Hypergrc™ and Online Text-based Tutor at Course Hero. Chelly Mateo holds Bachelor'S Degree, Bsba - Entrepreneurship Accounting from Mariano Marcos State University (Mmsu).
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I am relatively new to freelancing and executive assistant roles and love this work-from-home setup. Also, I have been in the government services particularly in the education industry as an Administrative Officer II who was in charge as a Property Custodian, Human Resource Management Officer, Registrar, and Supply Officer. Furthermore, have been in the BPO industry for more than 11 years and have handled different roles like credit review and analysis, collections and cash applications processes, master data management, training and quality management, emails and queue management, strategic and leadership meetings, capacity planning, forecasting, staffing and workforce management, reports and analytics, Operational/Business Excellence, health insurance billing and claims processes, change management, automation process, data privacy and Information Security System Management (ISMS). I used to work for the biggest clients like Microsoft and Anthem. I am also knowledgeable with different tools like SAP, ServiceNow, Oracle, Productivity Tools, Canva, Slack, Clockify, and MS Office Tools like Excel, Powerpoint, Word, and Sharepoint. My experiences with diverse people, geography, culture, technology, and industry nurtured my technical skills and knowledge that I hope I can share and contribute to the organization and community. I am to say the best achievements with my work experiences: no attrition for 1 year, NO FRAUD accounts created, SLA compliance with clients’ quality standards, eliminated AWOL cases, and awarded as an Elite Innovator (innovation idea with USD X million projected SAVINGS).
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Australia
Duties and responsibilities Include but not limited to lead generation, market research, appointment setting, email management, meetings, calendar, logistics, HR, and other tasks assigned by the CEO.
Ilocos Norte, Ilocos Region, Philippines
Philippines
Philippines
Coaching and mentoringManage team deliverables and ensure to hit target metricsCreation and development of newbie training programLead automation projects Manage attrition and team engagement/work-life balancePropose, implement and monitor the progress of process improvements, backup system, and cross-skillingConduct RCAs, regular coaching, best practice.
Philippines
Create QA forms and trackersInitiate and facilitate rewards and recognition programsForecast and conduct quality audits for Collections, Cash Applications and Credit Risk teamsPrepare and maintain process documents, error charts, trackers, business reports and training decks)Propose, implement and monitor the progress of process improvementsConduct monthly.
Philippines
Assigned as Junior Team Lead of Risk TeamHandle Credit tasks for 9 business units worldwideCreate and modify client master data in Oracle and SAP systemsReview/approve/reject contracts (includes credit limits, payment terms and company details)Review and analyze credit application, aging and bad debt reportsSearch and investigate duplicate accounts in SAP.
Maintain accounts receivable and inventory logsheetsReconcile invoices to inventory and purchasesPrepare daily, weekly and monthly sales reportsPrepare and maintain aging reports
Manage accounts receivablesCheck and reconcile sales, payments, disbursements, supplies/purchases and inventory (actual, stock cards and system)Update MYOB system with all the branch's transactions (sales, purchases, inventory, billing/payments, and customer data) Implement company policies and marketing strategiesConduct credit checks, terms and limits.
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Chelly Mateo works for MyRISK® HyperGRC™.
Chelly Mateo is listed as MyRisk/HyperGRC Executive Assistant, former Sr. Supervisor of Accenture Inc. and Administrative Officer of Dept. of Educ. PH at MyRISK® HyperGRC™.
Chelly Mateo is based in Ilocos Norte, Ilocos Region, Philippines while working with MyRISK® HyperGRC™.
Chelly Mateo has worked for Myrisk® Hypergrc™, Course Hero, Department Of Education - Philippines, Accenture, and So-Nice Group Of Companies.
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Chelly Mateo holds Bachelor'S Degree, Bsba - Entrepreneurship Accounting from Mariano Marcos State University (Mmsu).
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