At Grandview Learning & Training, Chris develops and enhances the business by carrying out entire operations in the area with seamless marketing activities to achieve the assigned targets. He conducts market analysis to get a fair idea of the latest market trends and the competitor moves ahead to achieve market share metrics. He provides guidance to the Sales Team while setting performance parameters, deadlines & work delegation for them & providing them with various accolades to motivate them on a regular basisIn addition, he oversees strategic planning, organizational development, business development, operations management, project management, talent development, customer service, and P&L. He is responsible for the strategy definition, business intelligence, sales and marketing, relationship cultivation, and intellectual capital creation. Achievements: He improved workforce productivity by 30% in 3 months and launched 3 new products in 120 days. He increased $50K in sales over 30 days and decreased YOY HR expenses by 25%

As an Administrative Director within the College of Information Technology, I work with University leaders to assist and inspire learners in the achievement of their educational goals.

In his capacity as the CEO, Chris spearheaded $1.5M startups in 5 locations and served as the strategic and operational leader with focus on provides inspirational action-oriented leadership to continually enhance the organization’s capacity to carry out its mission and ensures the accountability of the organization to its diverse constituents. He managed strategic planning, sales, business development, marketing, product development, performance optimization, budgeting, forecasting, and P&L optimization. Achievements: Reorganized the company, developed strategic budget and sales goals leading to the significant elimination of company debt; launched 3 new locations and increased annual revenue stream from $500K to $1.5M over 9 months; and increased the new customer onboarding process from 2 weeks to 3 days and raised sales by 20% over 90 days.

Progression Path:District Vice President (May 2011 – Sep 2015)State Vice President Mar 2008 - May 2011Campus Vice President, (Jan 2005 - Mar 2008)At Apollo Education Group, Chris designed and implemented the strategy that fulfills the objectives, maximizes revenues, profits and market share of the company. He streamlined the overall operations pertaining to business development and spearheaded the complete operations in the assigned region. He worked with other departments to ensure alignment of company goals, as set by senior management and ensured business growth strategies are met.Chris was responsible for product development, sales, business development, project management, performance optimization, talent development, and P&L. He conducted market analysis, solicited feedback from key leaders, identified optimal locations, outlined and executed strategic roadmap, recruited and developed staff and streamlined performance. He was responsible for profit improvement, market penetration, and client relations while spearheaded $100M operation and managed 12 FTEs in 50 locations.Achievements: He grew revenue from $50M to $100M within 3 years and facilitated 5 leadership promotions in 2 years. He facilitated 20% bottom line profitability increased over a 12-month period. He decreased labor expenses by 30%. He launched a customer service development program and collaborated with division heads and C-Suite. He received 2 best places to work awards.Director Business Operations, San Jose, CAApollo Education Group, San Jose, CA | Jun 2003 – Jan 2005Associate Campus Director, Livermore, CA Apollo Education Group, San Jose, CA | Jul 2002 – Jun 2003

Oversaw $2M market expansion. Responsible for strategic planning, innovation management, customer experience, recruitment, leadership development, PR, regulatory compliance and P&L. Managed 10 FTEs.★ Developed and executed growth strategy; scaled from 0 to 85 employees, $0 to $25M revenue in 3 years.★ Launched Austin market; recouped initial capital investment and achieved profitability in 12 months.★ Implemented talent development program; increased new staff retention rate by 30% over 6 months.★ Revamped facilitator on-boarding program; boosted customer retention by 20% over a 6-month period.