Chelo Basco Email & Phone Number

Dubai Investment Park, Dubai, United Arab Emirates

Dubai, United Arab Emirates

Delivering a high level of customer service to both internal and external customers to ensure thatexpectations are met or exceeded.Ensure the accurate and timely completion of all hire contract-line with company procedures.Maximize hire rate and volume by managing price flexibility and utilization levels to supportrevenue.Responsible for promoting a range of ancillary services and benefits to customer and securingadditional revenue wherever possible.Developing and maintaining a good working relationship with relevant Sales Executive throughregular communication and participation in company sales initiatives to maximize sales revenuesand profitability.Adhering and promoting all health and safety compliance standards to ensure a safe workingenvironment.Processing of all depot administration Hire Contracts, Collections, Damage Charges, JobSheets/Workshop Orders, account application forms, invoices and transport orders for external andinternal.Negotiate with customers over; Hire Rates, Transport, Damages, and Disputes.Organize and schedule transport to cover deliveries and collections.Liaise with the foreman to ensure that equipment is processed through the workshops to meet thehires.Liaise with the manager to chase up new leads, find new customer contacts and chase up whereappropriate.Placing order for purchase machine to overseas suppliers.Interact with third party logistics service providers.Trace, track and expedite purchase processes with purchased machines.Receive shipments and ensure both quality and quantity.Create packing lists and update shipment information in database.Organize files both manually and electronically.Maintain communication with warehouse staff to ensure proper working order.Ensure all payments are processed in time.Ensure that the warehouse has sufficient space for incoming deliveries.Manage warehouse security related work such as preparing badges, passes and identification cards.

Doha, Qatar

Identifies business opportunities by identifying prospects and evaluating their position in theindustry, research and analyzing sales options.Sells products by establishing contact and developing relationships with prospect client.Maintaining business relationship with client by providing support, information and guidance.Researching, recommending new opportunities,and service improvement.Identifies product improvements or new products by remaining current on industry trends, marketactivities, and competitors.Prepares reports by collecting, analyzing, and summarizing information.Contributes to team effort by accomplishing related results as needed.

Dubai, United Arab Emirates

Reporting to CEO/ Technical manager.Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, etc., toproduce correspondence and documents and maintain presentations, records, spreadsheets anddatabases;Devising, maintaining office systems, and booking rooms/ conference facilitiesUsing content management systems to maintain and update websites and internal database.Attending meetings, taking minutes and keeping notes.Managing and maintaining budgets, as well as invoicing.Liaising with staff in other departments and with external contacts.Ordering and maintaining stationery and equipment.Sorting and distributing incoming post and organising and sending outgoing post.Liaising with colleagues and external contacts to book travel and accommodation.Organizing and storing paperwork, documents and computer-based information.Photocopying and printing various documents, sometimes on behalf of other colleagues.Recruiting, training and supervising junior staff and delegating work as required.

Dubai, United Arab Emirates

Office Assistant / Receptionist [Mar. ‘07 – Sept. 2012]Manage the reception area to ensure effective telephone and mail communications both internallyand externally to maintain professional image.Open, distribute mails, answer and disseminate calls accordingly.Manage conference room reservations and organize all aspects for meeting.Serve as point person for organizing all large mailings.Arrange and coordinate meetings for COO, HR Director, and CFO as requested.Update various spreadsheets and other general administrative duties as needed.Perform duties as assigned by HR Department.Maintaining and proper filling of reports.Marketing ExecutiveProposing marketing strategies, presentations and outside works.Discussing companies services with chief engineers.Maintaining and updating the Marketing database.Maintaining project tracking and business line marketing calendars.Validating and fulfilling request for information and marketing, tracking emails and request.Assisting the Marketing Manager and other colleagues.Shall attend other task assigned by Sales and Marketing manager.Executive SecretaryCompose correspondence / reports for own or manager’s signature.Arrange essential mail in priority action order for boss.Check deadlines on incoming request and put preliminary work in play.Process replies on own initiative or from bosses’ dictation or notes.Research, draft or abstract reports.Take initiative in manager’s absence and coordinate work flow.Handle all inquiries within my capacity.Provide back-up materials for callbacks.Route calls elsewhere as needed.Do phone survey / inquiries as needed.Maintain calendar ; as certain which events require boss’s presence.Arrange meeting facilities.Act as recording secretary; prepare action minutes confidentiality.

Advanced Diploma, Advanced Hr Management, Grade A

Achieved Professional Advanced Diploma in Human Resources Management. Issued by League of Arab State (Accredited by University Of Arab.

Certification Of Completion, Administrative Assistant And Secretarial Science, General, Grade A

Achieved Certification in Advanced Office Skills & Secretarial Practices

Certification, Business/Corporate Communications, Grade A

Bachelor Of Science - Bs, Bachelor Of Science (Economics), Grade A

Completed 2 year term in 2003.

Associate Of Science - As, Agriculture, Agriculture Operations, And Related Sciences, Grade A