• Ensure that first class & second-class mail is assembled in proper delivery sequence.• Ensure that all mail & parcels are delivered properly on the route.• Effectively communicated and resolved residential and business customer concerns in a confidential manner.• Performed daily postal vehicle safety inspection and reported safety and maintenance concerns in writing.• Took ownership and full commitment to complete all daily tasks in a professional, courteous manner.

• Responsible for telephone follow-up on previously billed hospital/physician claims and request billing of new insurance. • Contact patients by telephone regarding their accounts and is responsible for ensuring collection of past due balances.• Answers patient account questions and assists in setting up alternative pay plan when necessary.

As a Technical Recruiter for Revolution Technologies, LLC, I am responsible for full life-cycle recruiting and all steps associated with the identification and placement of direct and contract employees. I effectively source for candidates, recruit, interview, screen, present, coach, make offers and close offers.

•Develops and executes recruitment strategies to attract, screen, and hire quality healthcare professionals who meet the office’s immediate and projected needs•Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates•Matches and evaluates candidate skills to client and patient needs through screening and interviewing•Completes necessary reference checks on candidate’s background and work experience•Ensures candidates meet required hiring standards for Maxim and applicable contracts•Negotiates salary, terms and conditions of employment with candidates•Schedules caregivers and field staff for initial placement and ongoing assignments•Manages caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate•Maintains regular contact to and develops relationships with active clients, patients, and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities•Ensures client, patient and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance•Documents candidate, caregiver, field staff, and client correspondence and activities within system of recor•Takes on-call as scheduled•Incorporates caregiver and field staff retention strategy into daily routine•Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads•Performs other duties as assigned

Efficiently handled both patient billing and employee payroll Respectfully worked with authorization companies and complied with their regulations to continue staffing patients their allowed hoursOrganized, reviewed and kept patient records compliant with AHCA regulationsCompiled with federal HIPAA regulations and practice policies for the privacy and security of patientinformationResponded timely to requests for records from Federal, State or County courts, hospitals and physiciansTracked outstanding physician orders and guaranteed that they were received from the physician’s office per ACHC standardsResponsible for transferring patient records to our off-site storage location Assisted with scheduling patient Recertification and Supervisory visits within state and AHCA regulations Effectively managed the billing on hold reports.

Completed 200 hours internship hours • Promptly scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations• Cheerfully answered telephones and directed calls to appropriate staff• Received and routed messages and documents such as laboratory results to appropriate staff• Respectfully greeted visitors, ascertained purpose of visit, and directed them to appropriate staff• Transmitted correspondence and medical records by mail, e-mail, or fax• Arranged referrals to other health care providers; scheduled appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans

• Successfully file and/or shred confidential documents following HIPAA protocols• Respectfully assists with set-up processes for meetings and special events • Responsible for making copies and assembling materials and books in the library• Politely answered phone calls and directed them to the appropriate staff

• Accurately maintained inventory in storage as well as arranged inventory on the store floor • Responsible for tagging merchandise and setting up promotional material and displays • Consistently provided courteous and prompt customer service by greeting all customers • Provided information on product specifications and ensured excellent sales service• Effectively identified customer needs and directed them to the appropriate product/s • Respectfully maintained a neat and clean store by reorganizing items and replenishing inventory

• Efficiently supervised and coordinated activities of workers and offered assistance when necessary • Monitored workers and procedures to ensure quality standards and service• Assigned duties, responsibilities and work stations to employees following work requirements• Successfully developed a method to track and manage inventory• Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement